Your opportunity
Director, Portfolio Manager of the Advisor Services Portfolio
Reporting into a Portfolio Leader in the Portfolio & Project Management (PPM) organization, the Director, Portfolio Manager of the Advisor Services Portfolio will support Schwab business goals through the delivery of technology projects within the Schwab Advisor Services Portfolio. In addition to management of the overall health and monitoring of the portfolios, our team collaborates across the organization to deliver value through efficient, focused, and predictable project execution of solutions to business problems and opportunities.
The Schwab Advisor Services Portfolio encompasses the work efforts for the Advisor Services business, which includes all technology that supports that critical Enterprise. The Director will provide Portfolio and Project Leadership for the Schwab Advisor Services Portfolio, driven by the Agile Delivery model. Priorities are driven by the firm's strategic focus areas and the portfolio’s business objectives. The Director and their team will help advance the portfolio’s strategy by managing risks across people, process, technology and controls, monitoring, reporting, and agile, program and project management practices to ensure effective execution and delivery.
Key responsibilities:
- Exercise leadership and execution over the Schwab Advisor Services Portfolio.
- Acts as a thought partner to project sponsors and partners; collaborates to identify unarticulated needs and improve business benefits; represents stakeholder and executive viewpoints.
- Partners with Portfolio Stakeholders to develop a common understanding of business strategy, product roadmaps, technology teams’ capacity, and Agile practices.
- Effectively interprets project resource needs and adjusts as required to ensure business outcomes.
- Develops effective risk mitigation plans and seamlessly executes; adjusts risk management approach as new risks arise; ensures teams are managing/mitigating risk at a project level.
- Drives to complete portfolio planning and manages the portfolio intake process for new work to be executed/delivered. Provides supervision and direction to project teams to ensure successful execution. Ensures quality and evidence of project documentation.
- Oversee the management of projects and initiatives to ensure delivery of lean business case outcomes, and the adherence to established PPM standards and best practices.
- Manages 3rd party portfolio spend and to ensure maximum value for portfolio. Create complete cost transparency across all labor and non-labor costs, to ensure most effective utilization of spend within the portfolio.
- Facilitate discussion on appropriate levels of run vs grow, product lifecycle, as well as software spend in the portfolio.
- Provide transparency on forecast demand and actuals for all grow work in the portfolio, understanding Agile Team throughput to effectively manage portfolio demand and ensure teams are fully utilized.
- Manages and communicates portfolio changes; facilitates trade-off decisions in the portfolio. Ensures project teams are managing change to best deliver business value.
- Manages staff performance by setting clear expectations, providing regular feedback, learning opportunities, and developing improvement plans as needed. Writes reviews.
- Partners to organize teams in value streams/agile release trains (ARTs); manage strategic demand in the portfolio Kanban to ensure teams delivery of continuous value; facilitate intake of new work leveraging minimum viable products, business outcomes hypothesis, Agile forecasting/estimating, and define objective measures and milestones.
What you have
Required experience:
- Bachelor’s Degree.
- 12+ years as a program/project leader - managing multiple large, sophisticated, and cross functional projects.
- Extensive program/project management experience. Managed over $15+ million per year in program/project work.
- Recent experience as a direct people manager of more than 6 resources (including responsibility for objectives and reviews). Experience managing senior level team members.
- Demonstrated ability to work effectively with senior business and technology leaders for success.
- Exceptional relationship management skills, as well as very strong business and technology acumen.
- Strong business and technology acumen. Able to manage multiple large, complex, and cross functional technology projects and navigate in complex matrixed environments.
- Team player who can work across organizations to deliver to success and assume ownership and accountability for delivery excellence.
- Builds trust through the ability to communicate tough messages and statuses effectively for various stakeholders while always tying those messages to business objectives.
- Strong problem solving and critical thinking skills.
- Base Compensation: $123,000- $246,800. Your compensation may be different. Talk with your Talent Advisor to learn more. In addition to the salary range, this role is also eligible for bonus or other incentive opportunities.
Preferred experience:
- 15+ years in financial services with extensive business and technology experience.
- Experience in working in the Advisor custodial business.
- Experience in scaled agile practices (SAFe). The ideal candidate will have prior experience in a company’s transformation into scaled agile.
- Experience in use of MS project, Jira, Confluence, Rally, and SharePoint.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
