You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA’s benefits, check out our Candidate Guide.
Under close supervision, learns underwriting practices by participating in formal or on-the-job training for a specified period of time.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Reviews insurance applications and documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards.
Recommends appropriate pricing and coverage modifications or enhancements for risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
Prepares written communications on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations. Verbally notifies agents of decisions where appropriate in order to ensure clear understanding of decisions
Uses available underwriting systems and modeling tools; updates the underwriting systems by documenting pertinent information relative to the underwriting requirements, status and final decision.
Prepares quotes and answers questions from agencies and internal or external customers, escalating issues to management as necessary. Negotiates with agents to reach positive and profitable outcomes.
Carries out responsibilities consistently, dependably and accurately.
Makes field visits to Agent and Broker offices to build relationship and better understand territory and market nuances; accompanies Risk Control on visits to insureds or prospective insureds to better understand risk control assessments relating to risk exposure and control.
Interacts with Claim personnel on issues relating to specific claims, and other internal customers such as legal and actuarial concerning the insurability of prospective risks and continued insurability.
Develops a working knowledge of product language across all CNA business units, underwriting practices, policies and guidelines.
Develops a full, working knowledge of all relevant CNA systems.
Skills, Knowledge & Abilities
1. Strong desire to develop knowledge and understanding of underwriting.
2. Strong verbal and written communication skills with the ability to develop positive business relationships.
3. Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly and adapt quickly to change.
4. Ability to work independently.
5. Developing decision-making skills.
6. Knowledge of Microsoft Office Suite as well as other business-related software. 7. Demonstrated leadership skills.
Education & Experience
1. Bachelor's degree preferred or equivalent experience.
2. Based on product line, successful completion of required exams or work towards certification may be required.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com.
