POSITION OVERVIEW:
The Amazon & E-Commerce Director will have the exciting opportunity to manage our company's Amazon seller account and other e-commerce platforms, ensuring optimal product listings and driving impressive sales growth. Join our market-leading brand and make a significant impact from day one! We're looking for a dynamic, experienced Amazon e-commerce expert who can hit the ground running and thrive in a fast-paced environment. This full-time, in-house position is based in Chesterland, OH, and we invite talented candidates within commuting distance to apply. If you're ready to elevate your career with a top-tier company, we want to hear from you!
RESPONSIBILITIES:
- Optimize product listings, descriptions, and images for current and future product launches
- Audit, optimize, and create product listings within the Amazon platform
- Monitor inventory on e-commerce platforms and manage FBA fulfillment
- Utilize Amazon Ads Campaign Manager to create, manage, and optimize PPC campaigns, ensuring efficient budget allocation and maximizing return on ad spend (ROAS)
- Learn about the brand, products, and customer demographics to identify new customer opportunities
- Conduct keyword research to optimize product listings
- Maintain and update product specifications for accuracy
- Monitor buyer/seller messages and ensure prompt, accurate responses
- Ensure adherence to product brand guidelines across all online channels
- Execute advertising campaigns on Amazon and provide monthly ad performance reports
- Generate and analyze weekly, monthly, and quarterly sales performance reports
- Enhance product listings and storefront with additional visual and text content to improve customer experience, including A+ content and Amazon Posts
- Stay up to date with Amazon Seller Central, including advertising tools, deals, and promotions
- Perform keyword discovery and competitor analysis to support advertising strategy
- Enforce brand policies using Amazon’s tools, including Brand Registry, to manage product listings and remove unauthorized resellers
- Communicate Amazon policy changes and ensure compliance
- Maintain the buy box on all product listings
- Monitor customer feedback and reviews on the seller account and product listings
EDUCATION AND EXPERIENCE REQUIREMENTS:
- At least 3 years of experience in Amazon seller account management
- Bachelor’s Degree in business, sales, or related fields (preferred)
- 3+ years of e-commerce experience in a product-centric role
REQUIRED SKILLS:
- Strong understanding of Amazon Seller Central and its policies
- Experience with Amazon Ads Campaign Manager, SEO, A+ content, and advertising
- In-depth knowledge of Amazon and e-commerce trends
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills with experience using performance data for decision-making
- Ability to multitask and manage multiple projects simultaneously
- Attention to detail and strong organizational skills
- Proficiency in Microsoft Excel and Google Sheets
PREFERRED SKILLS:
- Experience using e-commerce platforms such as Shopify, Walmart Marketplace, and eBay
- Understanding of Meta Business Suite and Google Ads
ABOUT INTERNATIONAL TRADE ROUTES OF NY:
International Trade Routes (ITR), founded in 1998 by President and CEO Brenda Boice, imports and distributes high-quality brands, focusing on innovative products within the US health food industry. Headquartered in Albany, NY, and expanding operations with a new 24,000-square-foot facility in Chesterland, OH, ITR is committed to increasing access to better-for-you products. With a mission to elevate service levels through current media, tools, and technology, ITR distributes industry-leading brands like Naturtint, a top hair care line. Emphasizing success, accountability, quality, transparency, and customer commitment, ITR aims to enhance digital reach and provide superior products and education to customers nationwide.
Job Type: Full-time
Pay: $20.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
Schedule:
- Monday to Friday
- No weekends
Experience:
- E-commerce: 4 years (Preferred)
Ability to Commute:
- Chesterland, OH 44026 (Required)
Work Location: In person
