What does a great Strategic Account Manager do at Fiserv?
As a Strategic Account Manager, you will play an integral part in contributing to new sales targets, managing business relationships, and achieving portfolio growth objectives through strategic partnerships. You are responsible for managing and developing key client relationship. You will be required to have an in depth understanding of the client’s business, goals, strategies and industry trends and milestones.
What you will do:
- Assist with client call preparation by creating relationship review materials, pitch books, account plans, and conducting customer research
- Collaborate with the Relationship Manager (RM) on client proposals to identify appropriate Fiserv solutions, perform cost and benefit analysis, competitive pricing and run profitability models.
- Partner with the RM’s throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
- Coordinate with product partners to develop comprehensive solutions.
- Develop and understand competitors’ products and positioning within the client & market.
- Collaborate with internal partners to ensure successful implementation, product ramp-up and accurate pricing and billing.
What you need to have:
- 2+ years of account management, client relationship management and/or related experience
- 6+ years of an equivalent combination of educational background, related experience, and/or military experience
What would be great to have:
- Experience in Payment Solutions, pricing philosophy, and billing process and procedures
- Proficiency in Microsoft Office (PowerPoint, Excel and Word)
Important info about this role:
- Ability to travel up to 25%
- We’re better together. This role is fully on-site.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
Perks at work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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