Description
Introduction
Do you want to join an organization that invests in you as an Application Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Application Analyst like you to be a part of our team.
Job Summary and Qualifications
JOB SUMMARY
The Applications Analyst is responsible for the support and maintenance of the Kronos iSeries System. The candidate must demonstrate analytical and problem solving skills. The Application Analyst must possess the ability to work effectively in multiple concurrent projects. Must demonstrate an ability to diagnose and troubleshoot infrastructure (network, security, server, time clocks, etc…) issues. Should demonstrate the ability to assume full ownership and responsibility of incidents and issues through final resolution. Must perform quality assurance and functional testing of software products and documentation with assistance, and assist quality assurance analysts. This position requires the ability to provide Level 2 customer support and after-hours on-call support.
Should be able to resolve simple and moderate on-call issues with little assistance, and be able to establish and meet target dates. Will participate in project and new initiative meetings as necessary. Must demonstrate the ability to build strong relationships within and outside department, including Payroll Service Centers, facilities, IT and customer support.
MAJOR RESPONSIBILITIES
Pay Policies/Configuration
- Interpret and convert facility pay policy requirements at the direction of the Payroll Service Centers, Payroll Central Team and local markets
- Configure and maintain 3rd party time & attendance software (Kronos iSeries Timekeeper) for major initiatives as well as ongoing maintenance
- Fulfill certain roles as assigned by management, such as overall testing coordination & documentation, special group planning & review coordination, overall help-desk ticket coordination, etc
- Light application development as required.
Hardware/Time clocks
- Support 1800 end users nationwide as second level support on software and hardware (Kronos time clocks)
Customer Support
- Troubleshoot issues with Kronos timekeeping system to determine if the issue is related to configuration set up.
- Work in a team environment with very integrated team member roles (i.e. consultant configuration specialists, RPG programming staff, Customer Support Services, Payroll Service Center teams, etc) to support all major initiatives (Lawson deployment, Payroll Consolidation) and ongoing maintenance.
EXPERIENCE
EDUCATION
- College Graduate Preferred
- Other as Noted: Equivalent Kronos iSeries experience may be substituted.
PHYSICAL DEMANDS/WORKING CONDITIONS
- Office work environment
- This position will require periodic on-call responsibilities.
HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Application Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
