What does a successful Technical Program Manager - DeviceOS PCI do at Fiserv?
As a Technical Program Manager on the DeviceOS team, you will play a crucial role in driving security and compliance for our Clover hardware ecosystem, with a strong focus on PCI PTS, PCI PIN, and PCI P2PE requirements. If you are passionate about end-to-end security, adept at managing diverse stakeholders, and skilled at interpreting specifications from standard bodies, we encourage you to apply. We are looking for a highly motivated, self-sufficient, and disciplined professional with a strong passion for technology to join our agile team of talented and like-minded individuals. Apply today!
What you will do:
- Own the end-to-end PCI compliance journey for our Clover hardware—from design reviews to final audits.
- Lead security evaluations across standards like PCI PTS, PIN, P2PE, and SPoC to keep our products audit-ready and market-ready.
- Guide engineers and stakeholders through security requirements, helping them turn compliance into great design.
- Partner with cross-functional teams to deliver on evolving PCI DSS requirements like MFA and encryption protocols.
- Create, update, and manage the documents auditors depend on, like key schedules, architecture diagrams, and technical specs.
- Support internal teams and customers by answering tough security questions and demystifying compliance.
- Represent Clover in PCI industry working groups and stay ahead of emerging standards so we’re always ready for what’s next.
What you will need to have:
- Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education, and military.
- 5+ years of experience in Technical Program Management or Delivery Management roles involving secure systems.
- Demonstrated expertise in PCI standards (PTS, PIN, P2PE, SPoC), audit preparation, and secure device deployment..
- Experience with source control tools and markup languages for versioning technical documents (e.g., Git, DocBook, Lucidchart).
- Proficiency in authoring and updating documents using Google Workspace, Microsoft Office, or LibreOffice.
- Strong working knowledge of cryptographic principles used in payment systems, including key generation, injection, and secure storage.
- Deep understanding of payment transaction flows and secure terminal design.
- Experience managing cross-functional projects involving audit readiness and compliance testing.
What would be great to have:
- Prior experience leading a successful PCI audit or compliance effort (PTS or P2PE preferred).
- Proven ability to translate compliance requirements into engineering deliverables.
- Experience supporting technical sales, legal reviews, and customer escalations related to data security or compliance.
- Involvement with PCI SSC or equivalent industry working groups.
- Strong project management and organizational skills, with experience tracking security gaps and audit evidence collection.
- Availability to accommodate occasional cross-time-zone meetings with teams and external partners.
Important info about this role:
- We’re better together. This role is fully on-site.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
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