What does a successful Director, Product Manager do?
As the Director of Product Management for Enterprise Content Management (ECM) at Fiserv, you will lead a team of product managers/owners and drive the strategic vision and success of our ECM product portfolio. Specializing in the ECM space, you will collaborate with cross-functional teams, including Development, Professional Services, Marketing, and Sales, to ensure delivery of innovative and market-leading ECM solutions that meet the complex content management needs of Fiserv customers. You will play a key role in managing the ECM product roadmap and our key delivery partner relationship.
What you will do:
Lead the ECM product team, providing guidance, support, and mentorship to achieve business objectives.
Develop and execute the ECM product roadmap, aligning it with strategic goals, industry trends, and customer needs.
Collaborate with cross-functional teams and strategic partners to define product requirements and deliver integrated ECM solutions.
Conduct market research and monitor customer feedback to continuously improve ECM solutions and drive product enhancements.
Develop effective product positioning, marketing strategies, and go-to-market plans for the ECM product suite.
Minimal travel estimated at approximately 10%.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
What you will need to have:
Bachelor’s or Master’s degree in Computer Science, Information Management, Business, or a related field and/or equivalent military experience.
8+ years of experience in product management.
8+ years of experience in Enterprise Content Management (ECM) solutions and understanding of ECM market dynamics, trends, and customer needs.
8+ years of experience in leading and managing cross-functional teams.
8+ years of experience in developing and executing product roadmaps.
What would be great to have:
Experience in managing partnerships and ecosystem integrations in the ECM space.
Experience in market and competitive research.
Financial Services industry experience.
Experience in driving customer-centric product development.
experience in defining KPIs and success metrics for product performance.
Experience in developing effective product positioning and go-to-market strategies.
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
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