What does a successful Implementations - Professional II do?
A successful Implementations - Professional II at Fiserv plays a crucial role in ensuring the seamless integration of our innovative solutions with clients' existing systems. This role requires close collaboration with clients to gather configuration and process requirements, rigorous testing of upgrades and changes, and effective communication within project teams. The Implementations - Professional II is essential to the smooth execution of implementation projects, ensuring that clients benefit fully from Fiserv's industry-leading technology.
What you will do:
- Gather client configuration and process requirements.
- Test upgrades, enhancements, configuration changes, and code fixes.
- Develop detailed internal test plans and schedules.
- Conduct internal and external project meetings, providing updates to the project team.
- Collaborate with project team members and organizational entities to identify and monitor issues, impacts, and dependencies.
- Prepare and conduct informal and formal presentations.
- Contribute to the change management process.
- Attend daily testing sessions with clients during implementations.
What you will need to have:
- Bachelor’s degree in a relevant field and/or equivalent military experience.
- 5+ years of experience in client configuration and requirements gathering.
- 4+ years of experience in testing upgrades, enhancements, and configuration changes.
- 5+ years of experience in project management and conducting project meetings.
- 4+ years of experience in developing internal test plans and schedules.
- Ability to travel 10% to client sites.
What would be great to have:
- 4+ years of experience in change management processes within a technology environment.
- 5+ years of experience in preparing and delivering presentations.
- 4+ years of experience in client data migration and mapping sessions.
- 4+ years of experience collaborating with cross-functional teams on project impacts and dependencies.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
- In order to be considered, you must be legally authorized to work in the U.S. without the need for sponsorship, now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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