What does a successful Implementation Consultant, Advisory do?
At Fiserv, an Implementation Consultant, Advisory plays a crucial role in ensuring our solutions align flawlessly with client needs. They gather and analyze client requirements, test and implement configurations and enhancements, and facilitate collaborative processes that drive successful project outcomes. Joining us means becoming a valuable partner in possibility, where your expertise helps clients achieve their goals in an evolving digital financial landscape.
What you will do:
- Gather and document client configuration and process requirements.
- Test upgrades, enhancements, configuration changes, and code fixes.
- Develop detailed internal test plans and schedules.
- Conduct internal and external project meetings and provide updates to the project team.
- Collaborate with other project team members and organizational entities to identify and monitor issues, impacts, and dependencies.
- Prepare and conduct informal and formal presentations.
- Contribute to the change management process.
- Attend daily testing sessions with clients during implementations.
What you will need to have:
- 6+ years of experience in gathering and documenting client requirements.
- 6+ years of experience in testing software upgrades, enhancements, configuration changes, and code fixes.
- 6+ years of experience developing detailed internal test plans and schedules.
- 6+ years of experience conducting internal and external project meetings.
- A bachelor’s degree in a relevant field and/or equivalent military experience.
- Ability to travel 10% to client sites.
What would be great to have:
- 6+ years of experience in project management using Agile methodologies.
- 6+ years of experience in a client-facing role within the financial technology industry.
- 6+ years of experience with data mapping and migration processes.
- 6+ years of experience with change management processes.
- Recognized certification in project management (e.g., PMP, PRINCE2).
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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