What does a successful Site Reliability Engineer do at Fiserv?
A successful Site Reliability Engineer at Fiserv combines software engineering principles with operational discipline to ensure high-performing, reliable software systems. They design and implement tools and processes to improve the reliability, scalability, and performance of large-scale applications and services.
What you will do:
- Automate operational tasks and health checks to create sustainable systems and services.
- Monitor the production environment, using observability tools for system health and creating dashboards for alerts.
- Map business processes to identify reliability gaps and analyze performance metrics.
- Collaborate in system design consulting, platform management, and capacity planning.
- Drive the creation and maintenance of documentation including SOPs, configurations, and infrastructure maps.
What you will need to have:
- 5+ years of experience in Site Reliability Engineering (SRE) within a Fintech or product organization.
- 4+ years of experience automating tasks using Python, Java, Ansible, or PowerShell.
- 4+ years of experience with observability and monitoring tools like Dynatrace, Splunk, Moogsoft, or Grafana.
- Experience managing CI/CD pipelines and automation tools like GitLab, Harness, Nexus, Terraform, or SonarQube.
- Bachelor's degree in computer science or related technical field and/or 7+ years of relevant work experience.
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