Senior Product Manager, Connectivity
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical/Innovation Center in Mountain View (CA) or Warren (MI) three times per week, at minimum. This position can be located at either of these 2 locations. If located in Mountain View, you will be expected to travel to Michigan quarterly.
The Software & Services division of General Motors is responsible for defining and delivering the software, electrical hardware, and services that enable and support GM vehicles. From mechatronic infrastructure to OnStar connected services, and infotainment systems to autonomous driving – we are creating complete and compelling vehicle experiences for our customers.
Our ambition in Software & Services Product Management is to build a world-class software development culture that is part of the company’s shared vision. We are creating an elite portfolio of software-defined vehicles by tightly integrating software, hardware, and services to create complete and compelling vehicle experiences for our customers.
The Role
As Senior Product Manager for Connectivity , you will define and execute the Connectivity Experience roadmap throughout all in-vehicle touchpoints. Today’s vehicles are becoming increasingly connected into our customers’ busy lives. They are bringing into the vehicle multiple devices like phones, headphones, gaming controllers, and more – using technologies like Bluetooth, Bluetooth Low Energy, Ultra-Wideband, and Wi-Fi. They’re also connecting to many devices outside the vehicle such as garage doors and toll plazas.
The vehicle itself is expanding its own need for a variety of external connectivity solutions, such as 5G cellular and Wi-Fi. You will lead the charge in crafting seamless, future-forward solutions.
Responsibilities include anticipating future customer and business needs, building strategies to enhance the management of devices, and collaborating with connectivity technology Product Managers to shape the future of connected vehicle hardware and software.
Thriving in fast-paced environments, demonstrating principled customer-centric decision-making, and building consensus across cross-functional teams will be critical to delivering exceptional connectivity experiences in this role. We expect you to be proactive, willing to roll up your sleeves, and committed to delighting our customers with reliable and innovative solutions to challenging problems.
What You’ll Do
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Define and own the long-term Connectivity Experience product vision, setting strategic direction for multiple product teams.
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Balance user convenience, business objectives, and software resources to create a cohesive product roadmap.
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Lead cross-functional teams including Design, Engineering, Program, and Product Managers to create delightful customer experiences.
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Monitor emerging trends in usability and technology, leveraging data, research, and market analysis to inform product decisions.
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Gather and analyze customer feedback to continuously improve connectivity solutions.
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Establish and monitor key performance indicators (KPIs) to measure product effectiveness and success.
