Provide daily oversight to Contract Processing staff to grow the operation in support of company's vision and values. Focus areas include achieving business plan objectives typically across multiple product lines, ensuring sound business practices that will satisfy audit requirements, hiring and motivating the team, mentoring and developing leaders, coaching and counseling employees as needed, minimizing employee turnover, assessing training needs, representing Consumer Credit Operations in a professional manner to clients, and driving the team to deliver best in class service.
