The Role
* This is a 2nd shift role; however, must have flexibility to work 1st shift as needed* This position supports the success of warehouse or distribution center operations by ensuring accurate and timely shipments to customers. The role involves leading and resolving operational challenges within established standards, with some direction from the General Supervisor. The position may also involve supervising a small team of union-represented employees.
What You'll Do (Responsibilities):
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Demonstrate expertise in warehouse/distribution processes and ensure standard methods are consistently followed
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Motivate and guide direct reports through effective training, coaching, communication, development, and recognition
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Identify improvement opportunities using tools such as layered audits and process evaluations
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Meet or exceed KPIs in Safety, People, Quality, Responsiveness, and Cost
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Cultivate a culture of safety and ensure enforcement of all workplace safety rules and procedures
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Implement Global Manufacturing System (GMS) and lean principles to improve efficiency and reduce waste
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Use operational data to drive decision-making and correct inefficiencies
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Maintain strong working relationships with employees, union representatives, and the broader management team
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Support continuous improvement initiatives and promote accountability through performance evaluation and feedback
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Communicate team goals clearly and leverage resources to meet quality standards
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Administer company policies consistently and fairly
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Complete administrative tasks, including timekeeping and record-keeping
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Train, develop, and evaluate employee performance
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Analyze performance reports and cost metrics to improve distribution center or warehouse operations
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Perform all other duties as assigned
Your Skills & Abilities (Required Qualifications):
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Bachelor’s degree or equivalent experience
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Experience supervising in a unionized warehouse, distribution center, or manufacturing environment
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Deep understanding of inventory management, slotting strategies, and materials handling operations
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Proficiency with Warehouse Management Systems (WMS), RF devices, and related technology
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Ability to use data and reporting tools (e.g., Excel, Oracle) to analyze operations and implement improvements
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High-level analytical ability to solve complex operational problems
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Solid grasp of lean manufacturing concepts, continuous improvement, and standardized work practices
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Strong oral and written communication skills across all organizational levels
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Excellent interpersonal skills with the ability to motivate teams and drive performance
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Availability to work any shift and overtime as needed, including weekends
What Can Give You A Competitive Edge ( Preferred Qualifications):
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Prior experience in a union environment
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Demonstrated success improving warehouse KPIs using data and lean tools
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Experience with automated systems or material handling technologies
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
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