Overview
Position Summary:
The Lead Parking Lot Floater is responsible for overseeing the daily operations of parking lot attendants and floaters across multiple lots or zones. This role ensures smooth traffic flow, optimal space utilization, and excellent customer service. The Lead Floater acts as a mobile support resource, filling in where needed and coordinating with team members to maintain safety, cleanliness, and efficiency.
Pay: $23.00 an hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
ABM Employee Benefits | Front Line Team Members (English)
ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) (Español)
Key Responsibilities:
- Supervise and support parking lot floaters and attendants across assigned areas.
- Monitor lot capacity and direct traffic to available spaces.
- Respond to customer inquiries and resolve parking-related issues.
- Ensure compliance with parking policies and procedures.
- Perform regular inspections of lots for cleanliness, safety hazards, and signage visibility.
- Assist with training new floaters and attendants.
- Report maintenance needs, incidents, or violations to management.
- Operate handheld devices or systems for ticketing, validation, or reporting.
- Provide coverage for absent staff and adjust staffing as needed.
- Maintain a professional and courteous demeanor at all times.
Qualifications:
- High school diploma or equivalent.
- 1–2 years of experience in parking operations or customer service.
- Leadership or supervisory experience preferred.
- Ability to work outdoors in various weather conditions.
- Strong communication and problem-solving skills.
- Valid driver’s license and clean driving record (if driving is required).
- Ability to stand, walk, and move for extended periods.
Work Schedule:
- Flexible shifts including evenings, weekends, and holidays.
- May require travel between multiple parking lot locations.
