PLEASE NOTE: No Vendors, No Corp to Corp.
All applicants must work directly for us, not thru a vendor
Title: Salesforce Administrator (Service Cloud)
Type: Remote Contract in EST or CST
Location: Remote
Pay: Up to $50/hr commensurate with experience (min 5 years)
MUST HAVES:
1. Extensive experience creating and maintaining complex email-to-case functions and queues within Service Cloud
2. Experience troubleshooting user access including permissions and security
3. Knowledge of Salesforce Workflows and ability to convert existing Worklows to SF Flow
4. Experience with sunsetting/retirement of a Salesforce tenant including data extract and backup as well as archiving/retention
5. Experience navigating between up to 3 Salesforce tenants utilizing Service Cloud, Sales Cloud, Experience Cloud and Marketing Cloud Account Engagement (Pardot)
This role will be a contributing member of the CRM team that focuses on the end-to-end operations, processes, systems and users associated with lead generation, opportunity management, compensation management and knowledge sharing through the administration of the CRM application (Salesforce).
- Builds data fields, screens, templates and user-defined functionality, as required to support Sales and Client Growth initiatives, as well as to support marketing campaign activities.
Requirements:
- Associate’s degree or equivalent combination of education and experience required.
- Bachelor’s degree preferred. Salesforce Administrator Certification preferred
- Experience working with large Sales teams
- Five (5) years of Salesforce experience required, including: Three (3) years of Lightning
- Three (3) years of experience administering CRM applications that include enhancements, building reports, workflows, etc. required.
- Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE).
- Experience working in a business-to-business sales environment required.
Job Type: Contract
Pay: Up to $50.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Experience:
- Salesforce Cloud: 5 years (Required)
Work Location: Remote
