AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
* Lifting and moving material up to 40 pounds each
* Working in cramped and/or elevated locations
* Bending, lifting, stretching, and reaching
* Standing and walking for up to 8+ hours a day
* Ascending and descending ladders, stairs, and gangways safely and without limitation
* Work in an industrial environment
* Works night shift 8+ hours to support 24/7 operations (covering hours between 6pm-6am)
A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
* Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
* Show a strong aptitude for troubleshooting and problem solving
* Solve problems at their root and step back to understand the broader context
* Maintain service level agreements through the implementation of proactive issue detection and reporting
* Are biased to act in the absence of direction or support
* Improve effectiveness through process innovation
Basic qualifications
Associate’s degree in IT-related field or equivalent professional or military experience
2+ years of experience with server hardware
1+ years of experience with UNIX/Linux operating systems
Preferred qualifications
A+ or CND (Certified Network Defender) or Network+ or Security+
2+ year of experience working in a Data Center environment
Understanding of storage devices
Experience managing work and priorities through a ticketing system
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job Type: Full-time
Pay: From $37.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Relocation assistance
Work Location: In person
