How will this role impact First Command?
The Strategy & Performance Analyst plays a pivotal role in the Office of Strategy Management (OSM), enabling the organization to connect strategic priorities with execution and outcomes. The role integrates strategic planning support with performance analytics, ensuring enterprise goals are clearly defined, tracked, and communicated. By identifying performance gaps, delivering actionable insights, maintaining alignment of strategic imperatives and OKRs, and strengthening governance routines, this role ensures leadership has the clarity and visibility needed to make data-driven decisions and drive results.
What will the employee do in this role?
Strategy Planning Support
- Maintain and enhance the enterprise strategic roadmap, including priorities, milestones, and success metrics
- Conduct market, industry, and internal performance analysis to inform strategic planning, strategy refinement, and decision-making
- Support the development and communication of strategic plans, including presentations for executive leadership and Board of Directors
- Assist with strategy governance by sequencing and aligning strategic imperatives, and by monitoring dependencies, risks, and progress
- Contribute to OSM-led workshops, planning sessions, and quarterly reviews
Performance Management
- Develop and maintain dashboards, scorecards, and reports to track performance against strategic goals
- Translate quantitative and qualitative data to insights and recommendations for leadership decision-making
- Collaborate with various stakeholders across the organization to define and refine OKRs, ensuring alignment with measurable performance metrics and enterprise goals
- Leverage tools (e.g. Excel, Power BI, Tableau) to automate and streamline reporting and deliver timely, accessible insights
- Participate in quarterly performance review cycles, leading data collection, synthesis, and report preparation for OSM, ELT and Board of Directors
Cross-Functional Collaboration & Continuous Improvement
- Support OSM leadership in promoting alignment and transparency between strategy creation, execution and performance measurement
- Support continuous improvement efforts in planning processes, tools, templates, and reporting infrastructure, in line with the OSM service model implementation plan to drive milestone-based progress
- Proactively deliver strategy and performance insights to inform decision-making, drive accountability, and improve organizational outcomes
What skills/qualifications do you need?
Education
- Bachelor’s degree (preferred majors: Business, Finance, Economics, Data Analytics, or Organizational Strategy)
Work Experience
- 3+ years of experience in strategy, business analysis, finance, consulting, or related field
- Experience working in or with cross-functional teams and exposure to executive-level communication preferred
Required Knowledge, Skills, Abilities, and Competencies
This role requires a blend of knowledge, skills, abilities, and integrative competencies that enable the Strategy & Performance Analyst to connect planning insights with performance outcomes, supporting alignment between enterprise strategy, execution, and governance routines.
- Analytical & Critical Thinking – Strong analytical and problem-solving skills; ability to synthesize complex data into clear insights
- Technical Proficiency – Strong Excel and PowerPoint; experience with Power BI, Tableau, or other BI/project management tools is a plus
- Financial Fluency – Experienced in performance metrics, forecasting, and reporting
- Adaptability & Execution – Comfortable working in dynamic environments with evolving priorities and multiple deadlines
- Communication & Influence – Strong interpersonal and communication skills; able to engage technical and non-technical audiences
- Detail Orientation – Demonstrates high attention to detail and accuracy across work products and processes
- Confidentiality & Trustworthiness – Ability to handle sensitive data with integrity and confidentiality
- Governance Discipline – Demonstrates the ability to follow and uphold structured strategy and performance management routines with accuracy, transparency, and reliability.
- Continuous Improvement – Exhibits curiosity and initiative to identify opportunities for enhancing OSM processes, tools, and reporting.
- Collaboration & Teamwork – Builds strong partnerships across OSM, ELT, and business units, fostering alignment and shared accountability.
- Enterprise Competencies Alignment – Reflects competencies that guide how strategies are developed, communicated, and executed across the enterprise, emphasizing Collaborative Communication, Growth Mindset, Responsible Contribution, and Service to Others.
- OSM Team Competencies Alignment – Embodies the OSM’s collective behavioral expectations of customer focus, resourcefulness, collaboration, and nimble learning, ensuring consistency in how the function operates in service to the organization.
- Role-Based Competencies Differentiation – Demonstrates the ability to apply business insight and deliver results with measurable impact, maintaining resilience through shifting priorities and challenges. Leverages data and digital tools to improve analysis and reporting efficiency, while continuously optimizing strategic planning and performance tracking processes. Delivers high-quality, data-driven insights and recommendations that guide enterprise decision-making.
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