Technical Consultant

Fiserv • Full-time • Lincoln, Nebraska, United States • 4d ago

Responsibilities:

Elicit, validate, and prioritize client technical requirements with regards to operating platform and equipment by working directly with the client.
Craft documentation, which may include various analysis and design specifications, ensuring documents are technically accurate, timely, and client-oriented
Serve as a Consultant/Technical SME, engaging with the client team to ensure requirements are understood and technology configuration meets the business requirements
Implement net-new customers and upgrade existing customers •Advise clients on security matters, performance considerations, and overall integration between the client and our/their core
Work with Implementations Data Conversion Analysts to see the plan for each customer is executed properly
Work with aggressive deadlines to accomplish historical data conversion for clients large and small.
Engage actively with automation teams to automate workflows

Qualifications:

Minimum 5 years of experience with ECM technology and terminology
Proficient in writing SQL queries understanding the results.
Experience in software problem identification and resolution as well as relational database administration experience using SQL 2012 or higher Preferred qualifications for considerations: BA/BS Degree in business, financial, or technical field
Exposure to infrastructure concepts around storage, networking and virtualization
Experience working with automation teams to automate workflows
Experience with ECM as it relates to the Financial Industry

R-10369247