What does a successful Client Program Manager do at Fiserv?
As a successful Client Program Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.
What you will do:
- Develop strong client relationships and identify opportunities to better support Client business objectives
- Actively lead the development of strategies and programs for a large strategic client
- Ensure alignment with key organizational partners, including executive leadership, operations, finance, legal and others to ensure aligned business success
- Support project team in defining technical or business solutions with large, strategic and new product development
- Map out and execute strategies that will enable scaled adoption of products
- Create, execute and revise program plans to deliver high complexity business solutions with quality
What you will need to have:
- Bachelor's degree in business, operations or a related field required
- Exceptional communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels
- 7+ years of experience in Program Management
- 5+ years of experience in the Financial Services Industry preferred
- Shown success in effectively driving delivery
- Strong results orientation with demonstrated track record of success to effectively complete tactical activities. A high degree of adaptability and flexibility to excel in a dynamic, fast-paced environment
What would be great to have:
- Operational consulting experience is valuable
- Background in Optis processing
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