JOB
DefinitionUnder general direction, performs analytical duties in support of the ongoing development and enhancement of Enterprise Resource Planning (ERP) applications as well as other specialized departmental computer software, and peripheral equipment; collaborates with department management and functional users to identify opportunities to improve business process automation; recommends system and equipment changes for increased efficiency and effectiveness; coordinates with information technology services (ITS) staff regarding desired enhancements, modifications, and upgrades to systems and applications; and performs other related duties as assigned.SupervisionWorks under the direct supervision of a department manager.Does not directly or indirectly supervise other employees but may provide work direction to lower-level employees, temporary employees, and/or student workers. Work ScheduleMonday-Friday 8:00am-4:30pm, 40 hours per week, 12 months per year
EXAMPLE OF DUTIES
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities are typical of those performed in this classification.Performs analytical duties in support of the ongoing development and enhancement of ERP applications as well as other specialized departmental, software and peripheral equipment.Collaborates with department management and functional users to identify opportunities to improve business process automation; develops data collection and workflow processes; analyzes and documents desired or needed changes to functional and business specifications.Recommends system changes for increased efficiency and effectiveness; presents recommendations and project requirements to management.Coordinates with ITS staff regarding desired enhancements, modifications, and upgrades to systems and applications pertaining to areas such as user work processes, system functionality requirements, and current system functions; recommends requirements for new systems and/or enhancements to existing systems in collaboration with department management, ensuring that system designs will meet user needs.Coordinates and performs system application testing; troubleshoots system problems after release changes and/or upgrades and partners with ITS staff to make changes in configurations to resolve errors; serves as the liaison between departmental users and ITS staff in the analysis, design, functional configuration, testing, and maintenance of the system.Maintains and updates reference tables within data management systems.Provides technical assistance and training on data management system functions and operations to faculty and department employees.Writes and maintains detailed, easy to understand procedures and process guides for technology related projects for end users.May troubleshoot, diagnose, and resolve application problems; refers technical issues to the ITS department as appropriate.Designs and prepares system queries and technical reports related to departmental operations.May coordinate document imaging functions for the assigned area.May maintain department webpages. May provide work direction to lower-level employees, temporary employees, and/or student workers. Performs other related duties as assigned.
SUPPLEMENTAL INFORMATION
SalaryThe Data Operations Analyst classification’s current salary range is R-43. Starting salary is from Step 1: $6,770.81 to Step 3: $7,464.82 per month depending upon education and experience. Salary range: Step 1: $6,770.81 to Step 6: $8,641.46 per month (plus longevity where applicable)Application Process This position requires the following documents to be attached to your online application in order to be considered: ResumeScanned copy of official transcripts indicating conferred degree must be submitted. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application and must identify graduate level coursework.Please note: All required documentation must be attached to the online application by the applicant. Additional documents not requested in the announcement will not be reviewed.Applications will be accepted until the position is filled. First review: July 18, 2025. Applications with incomplete information (i.e. statements such as "see resume") or missing documents will not be reviewed.If selected, interview dates are proposed for early August.Position FundingThe district reserves the right to extend, withdraw, and/or reopen this position at any time.Commitment to Diversity and Equal Employment Opportunity Employer GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu. AccommodationsIf accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please contact the Office of Human Resources.Thank you for your interest in employment opportunities with Glendale Community College
