Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Hybrid (3 days onsite)
Job Summary: The Service Technician is responsible for providing technical support, maintenance, and repair services for a variety of equipment and systems. This role involves diagnosing issues, performing preventative maintenance, and ensuring that equipment operates efficiently and safely. The Service Technician will work both independently and as part of a team, often traveling to customer sites to perform services.
Key Responsibilities:
Installation and Setup:
Install and configure new equipment and systems according to manufacturer specifications and customer requirements. Ensure proper functioning of equipment through testing and calibration.
Maintenance and Repair:
Perform routine and preventative maintenance on equipment to ensure optimal performance.Diagnose and troubleshoot equipment issues, identifying the root cause of problems.Repair or replace defective parts and components to restore equipment functionality.
Customer Support:
Provide technical support and guidance to customers, addressing their questions and concerns.Educate customers on proper equipment usage and maintenance practices.Maintain positive relationships with customers through professional and courteous interactions.
Documentation and Reporting:
Maintain accurate records of service activities, including work performed, parts used, and time spent on each task.Prepare detailed service reports and documentation for internal and customer use.Keep inventory of tools, parts, and supplies needed for service tasks.
Compliance and Safety:
Adhere to all safety protocols and guidelines to ensure a safe working environment.Stay up-to-date with industry standards, regulations, and best practices.Ensure compliance with company policies and procedures.
Qualifications:
High school diploma or equivalent; technical or vocational training in a related field is preferred.
Proven experience as a service technician or in a similar role.
Strong technical and mechanical skills, with the ability to diagnose and repair complex equipment.
Proficiency with tools and equipment used in maintenance and repair tasks.
Excellent problem-solving abilities and attention to detail.
Strong communication and customer service skills.
Ability to work independently and manage time effectively.
Valid driver's license and willingness to travel to customer sites as needed.
Annual Base Salary Range or Hourly Base Pay Range:
$23.70 - $38.82
Compensation Type:
Hourly
Incentive Eligible:
No
Sales Commisison Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
