The Hampton Inn Boston Seaport District is looking for their next Event Manager to join their team.
Located in the heart of Boston, Massachusetts, this modern and welcoming hotel offers 252 well-appointed guestrooms and 8,482 square feet of flexible meeting space. With 8 versatile meeting rooms, including the largest space designed to accommodate a variety of events, the hotel is a top choice for both business and leisure travelers.
Our ideal candidate will have at least one year of experience in Sales, Event Management, or a similar role, as this position combines both functions. They should be highly motivated to secure new business for the hotel while delivering exceptional service for meetings and events. We're looking for someone who is energetic, engaging, and passionate about creating memorable client experiences.
Pay Range: This role is a salaried role.
Shift Pattern: Typical office hours of 8:30AM – 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on assigned groups.
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
The Executive Meeting Manager is responsible for managing all aspects of corporate and executive meetings, conferences, and special events at the hotel. This includes working closely with clients to plan, organize, and execute seamless meetings, ensuring that all their requirements are met to the highest standard. The ideal candidate is an experienced event professional with exceptional organizational, communication, and customer service skills.
- Solicit, negotiate and generate contracted revenues from potential clients that meet criteria established in the hotel business plan.
- Employ revenue management techniques to present proposals.
- Prepare and present Requests for Proposals so that both client and hotel receive good value.
- Prospects for new business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
- Work with the sales team to convert leads into successful bookings, ensuring maximum revenue generation for the hotel.
- Prepare and distribute event contracts, ensuring all details and terms are clearly defined.
- Serve as the main point of contact for all clients booking meetings and corporate events with Food/Beverage.
- Collaborate with clients to understand their needs, expectations, and objectives, and provide customized solutions to ensure their success.
- Provide expert advice and guidance on event planning, meeting space options, audio-visual requirements, catering, and logistics.
- Oversee the execution of all meetings and events with Food/Beverage from pre-arrival through post-event follow-up.
- Coordinate with internal departments, including catering, housekeeping abd front desk to ensure all client specifications are met.
- Ensure a timely and efficient setup of meeting rooms, including seating arrangements, technology, and special requests.
- Actively promote and upsell additional hotel services and amenities (e.g., catering options, meeting packages, A/V equipment, etc.).
- Maintain constant communication with clients before, during, and after events to ensure satisfaction and address any last-minute changes or issues.
- Proactively troubleshoot and resolve any concerns related to event logistics, service, or equipment.
- Ensure accurate and timely billing for all meetings and events.
- Maintain organized records of client communications, event details, and contracts.
- Develop detailed event itineraries and timelines to ensure smooth operations for each meeting or event.
- Coordinate travel arrangements, accommodations, and any off-site activities as needed for clients.
- Gather client feedback to assess the success of events and identify areas for improvement.
- Follow up with clients after events to ensure their satisfaction and encourage repeat business.
What Are We Looking For?
Since its founding in 1919, Hilton has been a pioneer in the hospitality industry. Today, Hilton continues to lead through innovation, excellence, and a commitment to success. Our continued leadership stems from our Team Members who embody our
Vision, Mission, and Values.
Our Core Values include:
- Hospitality: Passionate about delivering exceptional guest experiences.
- Integrity: Doing the right thing, always.
- Leadership: Leading in our industry and communities.
- Teamwork: Collaborating as a unified team.
- Ownership: Taking responsibility for our actions and decisions.
- Now: Operating with urgency and discipline.
Key Attributes We Value:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What’s it Like to Work at Hilton?
Hilton is the world’s leading hospitality company, offering a diverse range of accommodations—from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with top-tier service, amenities, and value.
Our ongoing mission is to create memorable experiences for our guests across our global brands. Guided by our vision
“to fill the earth with the light and warmth of hospitality,” we unite as a team dedicated to delivering remarkable hospitality every day. At the core of our success are our amazing Team Members, who make it all possible!
Work Locations
Hampton Inn Boston Seaport
Schedule
Full-time
Brand
Hampton by Hilton
Job
Catering and Event Services
