The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed. Within EFT, we are seeking a Lead Business Systems Consultant. This position manages and supports the operational execution of controls across 4 sub asset classes: desktop, mobile, print and video conferencing. This role is essential to drive consistency, reduce risk, and improve operational efficiency by implementing and maintaining configuration baselines, support of patch and lifecycle of products aligned with enterprise standards and policy.
In this role, you will:- Creating remediation plans for identified patch, configuration and vendor end of life drift and documenting root causes.
- Remediating drift in accordance with established service level agreements and reporting outcomes to the asset class or product owner.
- Escalating issues related to missing patch and configuration baselines or drift scanning rules to the appropriate asset class or product owner.
- Deploying configuration baselines using documented procedures.
- Verifying that changes to configuration baselines and drift scanning rules are properly documented and approved.
- Executing compliance checks after new deployments and upgrades to ensure no new drift is introduced during installation.
- Removing product instances before a configuration baseline is retired.
- Inactivating and archiving configuration baselines in alignment with the lifecycle status of products in the Technology Standards Center.
- Deploying products in compliance with lifecycle statuses defined in the Technology Standards.
- Builds and sustains a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance and operational risk issues
Required Qualifications:- 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- Deep knowledge of industry standards and best practices around configuration and patch processes
- Strong experience in data automation along with advanced excel and report generation skills
- Risk management experience with demonstrated leadership skills and ability to drive improvements.
- Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results
- Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across various levels within the organization. Experience working in a matrixed environment and the ability to effectively manage and build relationships
- Demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently when necessary
- Strong listening and communications skills (both written and oral) with the ability to convey complex information and ideas, including complex data sets, both simply and clearly
- Leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions and controls aligned with business/customer processes
- Strong Microsoft Power Point experience, including visual storytelling
- ServiceNow, ITIL, ServiceDesk principles knowledge and experience
- Prior experience and track record working on large scale, operationally intense operational transformation initiatives across a wide range of functions, including operations and technology
- Strong understanding of Agile and product management
- Hands-on experience with generative AI, intelligent agent frameworks, and automation tools.
- Familiarity with AI, automation, and emerging technology trends
- Demonstrated ability to deliver high quality output from self and team
- BS/BA degree or higher
Job Expectations:- Builds and sustains a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance and operational risk issues
- Technical understanding of specific business operations, processes, products, and customer interactions where they manifest risk
- Ability to develop high performing, diverse risk structure in a highly matrixed environment
- Ability to assess and determine when to raise concerns and escalate
- Pro-actively resolve conflict and maintain objectivity
- Ability to conceptualize, develop, and deliver quality analysis and highly actionable management information
- Demonstrated capacity to pro-actively and independently analyze and solve problems and address risks with the business unit's risk appetite and all risk and compliance program requirements
Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$119,000.00 - $224,000.00
Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:28 Oct 2025
* Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
