About your role:
As an IT Audit Manager at Fiserv, you will join the Internal Audit Department supporting payments and card services, helping ensure the resilience and security of financial operations. You will lead audits focused on Cybersecurity, Information Security, Technology, and Data Privacy to strengthen governance and control across critical systems. The role partners with technology and risk teams to drive measurable improvements in control effectiveness and regulatory compliance.
What you’ll do:
- Lead IT audits across IT governance, service and project delivery, system development, networks, infrastructure, and applications to assess design and operating effectiveness of controls.
- Plan and execute risk-based audit engagements: develop scope documents, perform walkthroughs, build risk and control matrices, and map controls to established frameworks (e.g., NIST).
- Supervise, mentor, and review work of audit staff; assign tasks, review testing documentation, and ensure work papers contain sufficient, accurate audit evidence.
- Coordinate with technology, security, and business stakeholders to validate findings, recommend remediation, and support follow-up testing.
- Contribute to continuous improvement of audit methodologies, tooling, and reporting to increase audit coverage and efficiency.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
- 6+ years of experience in auditing Information Technology or Security processes and operations, including IT governance, service, and system development, or IT technical domains such as networks, infrastructure, or applications.
- Experience leading and developing teams.
- Demonstrated knowledge of Information Security/Cybersecurity practices and controls, , Information Technology Controls, Risk Management, and Information Security / Cybersecurity regulations.
- Demonstrated knowledge of Information Security / Technology standards, guidance and frameworks such as FFIEC, NIST, CIS, COBIT or PCI.
- Bachelor’s degree in accounting, finance, information systems, or business administration or equivalent business or military experience.
Experience that would be great to have:
- Professional certifications such as CISA, CISSP, CISM, or CIA (in-progress or completed).
- Familiarity with Global Internal Auditing Standards and modern audit techniques.
- Experience with statistical sampling, data analytics for audit, and data visualization to support continuous auditing.
- Experience managing stakeholder engagement and presenting executive-level audit findings.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Travel:
- Approximately 15% travel off-site or to other office locations is expected.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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