Your Impact at Lowe’s
The BDC General Manager has total responsibility for and oversees operations in a bulk distribution center. The purpose of this position is to direct a high performing team that is responsible for handling product safely, efficiently, and effectively as it moves through the facility. The BDC General Manager works with leaders to monitor production volume by developing and executing daily and weekly operational plans and provides direction to Operation Managers and Supervisors who assign or reassign operations Team Members to product related tasks involving receiving (put-away) and picking (order-fill), shipping product, or performing other tasks. The BDC General Manager must respond quickly to changing workflow conditions and contribute positively to the facility's key performance indicators. This role must also mentor and build a culture of safety among Team Members to achieve a safe working environment. Additionally, the BDC General Manager works closely with corporate support teams including Transportation, Inventory Planning and Fulfillment, Finance, and IT. The BDC General Manager is responsible for multiple shifts spanning up to seven days a week.
How We Support You
As an industry leader, we invest in the people and technology needed to grow and win as a team.
- Grow Your Career: We foster a culture that embraces continuous learning, empowering you to develop your skills. From lateral moves and promotions to a new career field, we can help you shape (and own) your future.
- Culture of Belonging: Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.
- Financial Future: We invest in you – own part of the company with our optional Employee Stock Purchase Plan or participate in our matching 401k plan.
- Bonus Potential: When we win, you win. We award front line workers discretionary and profit-sharing bonuses when we succeed.
- Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Deliver Success in Bessemer
This position is based at our Bulk Distribution Center (BDC) facility in Bessemer, Alabama. Our distribution centers are a space where safety meets efficiency, featuring state-of-the-art equipment, well-maintained work areas, and a culture that puts your wellbeing first. We invest in the tools and support you need to build your career in supply chain.
Key Responsibilities
- Serves as the on-site management and leader of a BDC.
- Responsible for the execution of all functions at the facility, including: the daily, weekly and annual operational planning and execution to meet distribution center, XDT and store service requirements.
- Recruit, train, and manage up to a 250-employee workforce on multiple shifts.
- Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, terminations, I-9 verification, unemployment claims, and workplace accommodations.
- Recruits, hires, trains, develops, and retains effective shift management teams.
- In conjunction with HR, develops, implements, and measures effectiveness of associate training programs.
- Evaluates staffing needs to meet daily demand; works with the Operations Managers and Supervisors to move personnel to meet the daily priorities and inventory flow; monitors regularly and makes adjustments as needed.
- Communicates effectively with Operations Managers and Supervisors regarding business objectives, safety issues, current issues, upcoming events and demand for the day.
- Sets Operations Managers and Supervisors up for success; to achieve or exceed key performance indicators, safety, performance and budget targets.
- Manage relationships with the distribution centers, local community, suppliers to the facility, and corporate constituents of the facility.
- Develop and nurture a positive, focused, and productive work environment for all Team Members.
- Ensure all corporate policies and procedures are adhered to and that short- and long-term plans are implemented.
- Expected to be effective stewardship of Lowe’s corporate resources.
- Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback.
- Build collaborative, cross-functional relationships.
- Delegate tasks and decisions; fostering open dialog amongst team members.
- Work closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
- Manage designated work stream to meet customer and business needs by translating business plans into tactical action items.
- Align team efforts by building accountability for and measuring progress in achieving results.
- Identify and address improvement opportunities and lead facility through change.
- Ensure all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized.
- Analyze current procedures and initiate new ideas to improve productivity and efficiency.
- Identify cause(s) of product loss and take corrective action as needed.
Minimum Qualifications
- Bachelor's Degree - Supply Chain Operations or a related field, or equivalent combination of education and experience
- 3-5 years’ leadership experience with direct reports, including experience leading managers
- 8-10 years’ operations experience in a large volume center environment
- 1-2 years’ Experience in creating and managing a budget
- Working knowledge of Excel, Word and Access
Preferred Qualifications
- Lean Six Sigma Certification (yellow belt or above) - IASSC
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
