What does a successful Manager, Project Management do?
The Manager, Project Management is a key leadership role responsible for overseeing and guiding project management teams to ensure that all projects are completed on time, within budget, and to the satisfaction of stakeholders. This individual will bring a strategic vision and business acumen to the organization, driving efficiency and fostering collaboration across departments. This role operates under limited supervision with guidance from the Director, PMO leader, contributing to the success of Fiserv.
What you will do:
- Drive project planning and execution by ensuring comprehensive project plans that outline scopes, goals, deliverables, resources, timelines, and budgets.
- Coordinate resources effectively and manage project teams to ensure successful completion of projects.
- Lead and mentor project managers, providing guidance and support to enhance their skills and performance, and fostering a collaborative and proactive team environment.
- Establish and maintain strong relationships with stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
- Support your team in identifying potential risks and help them develop mitigation strategies to ensure project success, and take corrective actions as necessary.
- Implement quality control measures to ensure project deliverables meet the highest standards, conducting regular reviews and audits.
- Oversee project budgets, ensuring efficient allocation of resources and adherence to financial constraints.
- Continuously evaluate and improve project management processes and methodologies to enhance efficiency and effectiveness.
- Prepare and present detailed project reports, including progress updates, resource utilization, and financial summaries, while maintaining comprehensive project documentation.
What you will need to have:
- 9+ years of experience in project management, including 4+ years in a leadership role.
- 9+ years of experience working with business stakeholders within a cross-functional matrix environment.
- 6+ years of experience with full product lifecycle development and various technology methodologies.
- Bachelor's degree in Project Management, Business Administration, or related field and/or equivalent military experience.
What would be great to have:
- Experience in banking, financial services, and/or software industries.
- PMI certification such as Project Management Professional (PMP).
- 7+ years of experience managing software implementation projects.
- Proficiency in MS Project.
- 8+ years of experience with the Clarity tool.
- 8+ years of experience with capacity planning.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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