Director, Production Operations

Comcast • Full-time • Philadelphia, Pennsylvania, United States • 4h ago

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Director, Production Operations leads Comcast’s studio and remote production operations, ensuring the seamless planning, execution, and delivery of high-quality live and recorded content. This role oversees production logistics, resource management, and technical execution across multiple locations—driving operational excellence, efficiency, and innovation. The Director partners closely with creative, engineering, and field teams to ensure Comcast’s productions meet the highest standards of quality, safety, and brand integrity.

Job Description

Core Responsibilities

Production Strategy & Planning

Develop and implement operational plans that support Comcast’s studio and remote production goals.

Oversee scheduling, staffing, and budgeting to ensure efficient and on-time delivery of productions.

Partner with creative and technical leadership to forecast resource needs and align production capacity with demand.

Drive continuous improvement initiatives to streamline workflows and increase production efficiency.

Studio & Remote Production Oversight

Help lead day-to-day operations across Comcast’s studio and remote production environments.

Ensure all productions—live and recorded—meet established quality, technical, and safety standards.

Coordinate logistics for remote shoots, including crew assignments, equipment transport, and on-site setup.

Collaborate with engineering and technical operations to maintain readiness and reliability of production systems.

Team Leadership & Collaboration

Help manage and develop a team of production managers, coordinators, contractors, agencies and technical staff.

Foster strong collaboration between studio teams, field operations, and creative partners.

Serve as a key liaison to internal stakeholders and external vendors to ensure smooth execution of projects.

Promote a culture of safety, accountability, and continuous learning within the production team.

Vendor, Resource & Budget Management

Oversee relationships with production vendors, freelancers, and equipment suppliers.

Negotiate and manage contracts, ensuring service quality and adherence to budget.

Monitor operating expenses and identify cost-savings opportunities without compromising quality.

Maintain accurate asset and inventory records for production facilities and remote kits.

Operational Excellence & Innovation

Implement best practices for production planning, documentation, and reporting.

Leverage technology and data to improve scheduling, communication, and quality control.

Identify opportunities to adopt new tools and techniques to enhance Comcast’s production capabilities.

Establish and track key performance indicators (KPIs) for production throughput, quality, and cost efficiency.

Qualifications

Required:

Bachelor’s degree (or equivalent experience) in Production, Media, Communications, or related field.

8+ years of experience in studio and/or remote production management, with increasing leadership responsibility.

Proven success overseeing live and recorded productions from planning through delivery.

Strong operational and logistical expertise, including crew management, scheduling, and budgeting.

Excellent leadership and communication skills, with experience managing large, cross-functional teams.

Ability to work in high-pressure, fast-paced environments while maintaining attention to detail.

Preferred:

Experience with large-scale or broadcast production environments.

Technical understanding of production equipment, remote workflows, and control room operations.

Experience managing vendor relationships and production contracts.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.