What does a successful Proposal Management Professional do?
As a Proposal Management Professional at Fiserv supporting the Enterprise Content Management (ECM) business, you will play a vital role in creating compelling, accurate, and client-focused professional services proposals and statements of work (SOWs). Your meticulous attention to detail and motivation to deliver high-quality work will be instrumental in supporting sales success within our ECM product capabilities.
What you will do:
- Develop, write, and edit professional services proposals and SOWs tailored to client needs and showcasing Fiserv’s ECM product capabilities.
- Collaborate with sales team members, solution consultants, and delivery teams to gather requirements and ensure proposals are both technically robust and commercially advantageous.
- Maintain clear, concise, and compliant proposal documents that align with internal standards and client expectations.
- Manage multiple proposal requests concurrently within tight deadlines.
- Update and uphold proposal templates, boilerplate content, and knowledge repositories.
- Participate in proposal review meetings and integrate feedback from stakeholders.
- Track and analyze proposal metrics to continually enhance future proposal outcomes.
What you will need to have:
- Bachelor’s degree in Business, Communications, Information Technology, or related field and/or equivalent military experience.
- 4+ years of experience in proposal development, technical writing, or a relevant area, ideally in financial services or technology.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with proposal management tools (e.g., CRM, contract management systems).
What would be great to have:
- 4+ years of experience in professional services and software implementation lifecycles.
- 4+ years of exposure to supporting sales teams in client-facing scenarios.
- 4+ years of knowledge of software distribution/pricing models and contract structures.
- 4+ years of experience with high-energy demeanor, coupled with a keenness for learning and advancement.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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