Salesforce Deployment & Configuration
Salesforce Deployment & Configuration
ABOUT QUALITYZE:
Qualityze is an enterprise scale web based Quality Management System built on Salesforce.com, the leading enterprise cloud platform.
The Qualityze Suite is designed with years of experience aligned with industry best practices and out-of-the box functionality to meet global regulatory and compliance requirements such as FDA 21 Part 11/820, EU Annex, Health Canada, ISO 9001:2015/2016, 13485, and other global regulatory bodies for different industries including Lifesciences, General Manufacturing, Healthcare, Pharmaceuticals, Automotive, Aerospace etc.
Qualityze is focused exclusively on providing a Next Generation quality management solution incorporating a cost-efficient implementation methodology for small, medium and large enterprise companies.
We provide our customers proven competitive advantage through utilizing best in class quality processes that ensure product safety, improve product quality and achieve regulatory compliance. Lower product cost expanded margins and market share are achieved regardless of your industry focus.
For more information, visit https://www.qualityze.com
JOB SUMMARY: Professional Services Consultant (Salesforce Specialist)
The Professional Services Consultant will enable customers to be successful implementing Qualityze software. They will manage and perform system configuration to meet the clients business needs and to meet industry specific Best Practice. The Professional Services Consultant is responsible for ownership of customer issues and works with internal and external resources to address. The Professional Services Consultant will provide thorough post client documentation, open issues reports and communicate across multiple divisions within Qualityze to ensure successful implementations. Computer literacy skills, continuing knowledge of software revision changes and attention to detail are critical skills for the role. The Professional Services Consultant will provide clients with product knowledge and expertise, software validation expertise and working knowledge of regulatory requirements. The Professional Services Consultant works in a fast-paced team environment to provide high quality services to a broad customer base.
We are seeking a Qualityze Professional Services Consultant with strong Salesforce platform knowledge to support implementation, customization, and ongoing management of Qualityze solutions. The ideal candidate will be responsible for deploying Salesforce code, performing data migrations, troubleshooting Salesforce issues, and building/configuring Salesforce Flows and process automations. This role combines technical expertise with problem-solving skills to ensure smooth deployment and optimal performance of Qualityze solutions within customer Salesforce environments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Salesforce Deployment & Configuration
- Deploy Salesforce code (Apex, Visualforce, Lightning components, triggers, and workflows) across environments using best practices (Change Sets, SFDX, Metadata API, etc.).
- Configure and customize Salesforce objects, fields, page layouts, record types, profiles, and permissions.
- Develop and maintain Salesforce Flows, process automation, and configuration changes as required.
Qualityze Implementation & Support
- Implement Qualityze applications on Salesforce per customer business requirements.
- Assist in setup, configuration, and validation of Qualityze modules.
- Perform integration activities with other enterprise systems if needed.
Data Migration & Management
- Perform data extraction, transformation, and loading (ETL) into Salesforce using tools such as Data Loader, Informatica, or equivalent.
- Validate and reconcile migrated data for accuracy and completeness.
- Ensure data integrity, security, and compliance with regulatory requirements.
Troubleshooting & Issue Resolution
- Diagnose and resolve Salesforce-related issues (configuration, code, or data-related).
- Provide technical support during UAT, deployment, and post-go-live phases.
- Collaborate with development and support teams to resolve escalated issues quickly.
Documentation & Training
- Create technical documentation for configurations, data migration, and deployment activities.
- Support end-users and administrators by providing training and knowledge transfer.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Ability to work in a fast-paced environment with multiple stakeholders.
- Detail-oriented with strong organizational and documentation skills.
- Proven success working in a dynamic, fast-paced team environment with tight deadlines
- Mastery of planning, coordination, and task prioritization skills
EDUCATION AND EXPERIENCE:
- Bachelor Degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3+ years of Salesforce administration and development experience.
- Prior experience implementing or supporting Qualityze or similar Salesforce-based applications is a plus.
- Hands-on experience with Salesforce deployments, data migrations, and troubleshooting.
- Ability to work non-standard hours
- Up to 30% travel may be required
Technical Skills
- Strong knowledge of Salesforce platform (Sales Cloud, Service Cloud, Lightning Experience, Communities).
- Proficiency in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, Javascript
- Experience with Salesforce Flow, Process Builder, and automation tools.
- Familiarity with Salesforce integration patterns and APIs (REST/SOAP).
- Proficiency in data migration tools (Salesforce Data Loader, Informatica, Jitterbit, etc.).
Certifications (Preferred)
- Salesforce Administrator (ADM-201)
- Salesforce Platform App Builder or Platform Developer I
- Additional Salesforce certifications (Sales Cloud, Service Cloud) are a plus.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Ability to communicate effectively in writing, in person, via video conferencing telephone and via e-mail
- Ability to work with software systems that support our services infrastructure. Ability to work non-standard hours as necessary or required.
- Excellent communication, organization, and interpersonal skills
- Analytical and problem-solving skills
- Proven success working in a dynamic, fast-paced team environment
This Job Is Ideal for Someone Who Is:
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- Are you US Citizen or lawful permanent resident/Green Card Holder?
Ability to Commute:
- Tampa, FL 33624 (Required)
Willingness to travel:
Work Location: Hybrid remote in Tampa, FL 33624
