About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Is responsible for product recommendations and testing, customized products applications, new product demonstrations and troubleshooting for customers. Performs technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation. Reports technical results and leads customer presentations.
- Reports quality issues / customer claims to relevant parts of the organization (incl. CCMS/CAPRIS). Documents all activities in CRM tool (CAPRIS/ACE) and / or in the Application.
- Works with application equipment to provide solutions to enhance customer adhesive related processes.
- Can supervise and prioritize laboratory work and customer samples for technicians and interns, and report technical results to customers.
- Leads application engineering training of Sales / Marketing and other technical personnel.
- Mentors and supervises interns and Henkel rotation program associates.
- Traveling of up to 25-40 % is required for this role.
