Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
The Supplies and Sensors business is seeking a Principal Product Manager to lead the transformation of our product management team. As market and customer expectations have evolved, we are shifting from a product-centric organization to a solution-oriented, go-to-market-led approach. This role is pivotal in driving thought leadership and innovation into our roadmaps. You will use data-driven insights and agile methods to align our products with customers' strategic needs, enhancing the customer experience, and ensuring our offerings integrate seamlessly into their systems. The ideal candidate will establish our role as a trusted strategic partner by creating and leading an actionable strategy to embed AI, IoT, Edge Computing, and other emerging technologies into our portfolio.
This role is a hybrid position and requires a minimum of 3 days a week in our Lincolnshire, IL office.
Responsibilities:
Strategic Direction :
- Set the strategic direction for the product line or portfolio, ensuring alignment with internal business unit goals and external customer metrics and pain points.
- Develop a deep understanding of customer strategies, goals, workflows, and processes through journey mapping, feedback, and analytics to uncover key insights.
Product Development, Planning & Execution:
- Own the comprehensive product plan and are accountable for the business metrics that support the offering, with a paramount focus on the customer experience.
- Partner with Engineering to create technology roadmaps that leverage emerging technologies like IoT and AI to accelerate our strategy and deliver customer value.
- Act as the voice of the customer, ensuring solutions are tailored to meet industry-specific requirements and deliver measurable outcomes.
- Establish and execute the End-of-Life (EOL) plans for the product portfolio as appropriate.
Stakeholder Collaboration & Domain Expertise:
- Act as an expert in the domain, shifting from a technology-first mindset to a deep understanding of customer pain points, metrics, and the broader ecosystem.
- Engage with sales, partners, and internal teams to connect with customers, understand their personas, operations, and key metrics.
- Stay ahead of industry trends, competitive movements, and regulatory changes to anticipate future needs.
Execution and Delivery:
- Develop and own the go-to-market (GTM) strategy in close partnership with the go-to-market team, Regional Product Managers (RPMs) and ensure flawless execution as the product ramps.
- Partner with Product Marketing to define the marketing strategy for initial product launches and ongoing promotion, adjusting the message as customer needs evolve.
- Identify new routes to market, low friction selling methods, and new partner requirements to ensure the achievement of our strategic goals.
- Monitor solution performance, gather feedback, and refine offerings to maximize impact and scalability.
- Provide training and enablement support to sales and account teams to enhance their ability to articulate solution value.
Data-Driven Leadership:
- Utilize data, analytics, and AI tools to deliver clear and actionable reports on product health, adjusting where necessary to optimize performance.
- Seek out and understand market and technology trends to assess product-market fit both internally and externally
Key Performance Indicators (KPIs) :
- Portfolio Revenue Growth & Profitability: Measures the overall financial success and market acceptance of the product portfolio.
- Customer Adoption & Net Promoter Score (NPS): Tracks how many customers are using new products and their overall satisfaction, reflecting the shift to a customer-centric model.
- New Product Revenue: Gauges the success of innovation and GTM strategy by measuring the revenue generated from products launched within the last 18 months.
- Cross-Business Unit Attach Rate: Measures the success of collaboration by tracking how often Supplies and Sensors products are sold with offerings from other Zebra business units.
- Emerging Technology Integration: Tracks the number of roadmap initiatives that successfully embed key technologies like IoT, and AI demonstrating progress in strategic innovation.
Qualifications:
Minimum Qualifications
- BS in Engineering or a related field including, Computer Science, Information Systems, Business Administration or Industrial Design.
- 12+ years’ experience, including at least 3 years overseeing product managers in related discipline or technology industry
- 3+ years overseeing product managers or leading cross functional teams.
- Ability to travel
Preferred Qualifications
- Master's Degree
- Demonstrated success in buildting technology roadmaps
- Ability to assess complex market landscape and create focused, integrated product plans
- Deep understanding of financial concepts including P&L, balances sheets, and ROI models with delivery of product through defined objectives
- Attention to detail, and strong understanding of complex products and systems
- Excellent interpersonal skills with strong ability to interact with customers
- Highly creative with ability to think strategically and develop strategic/business plans
- Demonstrates good judgement in decision making, applies knowledge and experience to guide decisions
- Strong communication skills including written, verbal and oral presentation skills as well as ability to effectively present information and respond to questions from senior management, managers, clients and customers
- Multi-task and manage complex programs
- Advanced market knowledge in assigned product vertical, category or technology or solutions
- Self-starter, adaptable, persuasive, tenacious, perceptive with ability to execute a well-developed plan
- Demonstrated success with planning and execution
- Advanced analytical, problem solving and organizational skills
- Strong business acumen
- Excellent skills in Microsoft business applications including Word, Excel and PowerPoint
Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 153900.00 - USD 230900.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
