About this Position Within our Order-to-Cash Finance department, we care about customer´s satisfaction to drive business forward. Our accounts receivable department is responsible for making sure customer´s accounts are managed efficiently, and payments are received in a timely fashion.
What you´ll do
- Strengthen and grow relationships with clients by communicating with customers regarding accounts operational issues, monitor and collect accounts receivables in local language over the phone, email, and customer`s portals.
- Maintain accounts receivable records to ensure aged items are within tolerances, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
- Processing Outgoing Payments runs in accordance with internal guidelines.
- Co-operation with third party collection agencies and legal departments on debtors.
- Conduct risk assessments, regular reporting and credit limits for customers and decide on release of credit blocked orders.
- Business Partnering with Customer Services, Incoming payments team and Sales teams to ensure perfect synergy between the teams towards driving solutions.
