About your role:
Fiserv is hiring a Workforce Identity Engineer to join our Identity and Access Management (IAM) team supporting workforce identity governance and lifecycle operations. You will focus on SailPoint IdentityIQ administration, access certification campaigns, connector development, and data-driven identity lifecycle controls to help ensure secure, compliant access across enterprise systems. This role supports operational excellence and audit readiness for critical identity services.
What you’ll do:
- Implement and maintain identity lifecycle processes for Joiners, Movers, and Leavers using SailPoint IdentityIQ.
- Lead and execute access certification campaigns, including scheduling campaigns for prioritized entitlements, nested group remediation, identifying groups with missing members, and addressing entitlements without owners or descriptions.
- Configure, test, and troubleshoot SailPoint connectors for provisioning and de-provisioning across enterprise systems; design and validate custom connectors as needed.
- Map and correlate application/system entitlements to applications/systems and identity cubes within SailPoint in coordination with Application teams.
- Develop and configure SailPoint modules (audit, compliance, lifecycle, service account) and extend IdentityIQ through rules, workflows, and custom code.
- Build and maintain IAM dashboards and reports to monitor governance metrics, certification status, and remediation progress.
- Support internal and external user access and entitlement audits to identify risk and ensure regulatory compliance (e.g., FFIEC, PCI, SOC, SOX, GDPR, HIPAA).
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
- 6+ years of experience in SailPoint IdentityIQ development, administration, connector development, and provisioning.
- 6+ years of experience in identity governance, access certifications, entitlement modeling, and identity lifecycle management.
- 5+ years of experience in Java development for IdentityIQ customizations and connector implementations.
- 5+ years of experience with relational databases and SQL (e.g., Oracle, MS SQL, MySQL) for reporting and identity data management.
- 5+ years of experience integrating identity systems using LDAP/Active Directory, SCIM, SAML, and REST/SOAP APIs.
- 4+ years of experience in scripting and automation (e.g., PowerShell, JavaScript) to support connector troubleshooting and workflows.
- 4+ years of equivalent combination of educational background, related experience, and/or military experience.
Experience that would be great to have:
- Hands-on experience using NetBeans or Eclipse for IdentityIQ development and debugging.
- Practical experience administering Mainframe, AIX/Unix, and Windows systems for identity provisioning.
- Prior experience in financial services or regulated environments supporting SOX, PCI, or FFIEC audit cycles.
- Experience mapping entitlements with Application teams and performing entitlement aggregation and cleanup.
- Familiarity with ServiceNow or ticketing integrations for identity remediation workflows.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires the use of a computer and audio equipment.
Travel:
- Approximately 0% travel off-site or to other office locations is expected.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points used for rewards.
- Eight Employee Resource Groups to foster a collaborative culture.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Medical, dental, vision, life, and disability insurance options available day one.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
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