About your role:
Fiserv is a global provider of financial services technology, delivering payments and processing solutions that help clients serve their customers. The Identity and Access Management team protects workforce access across enterprise systems; this role focuses on identity governance, access certification, and lifecycle controls to reduce risk and maintain regulatory compliance. You will apply technical IAM expertise to scale SailPoint-driven identity operations and improve access visibility across the organization.
What you’ll do:
- Implement, configure, and maintain SailPoint IdentityIQ modules to support provisioning, lifecycle management, certifications, and audit requirements.
- Lead access certification campaigns and remediation efforts: prioritize entitlements, resolve nested group issues, identify missing owners, and ensure campaign accuracy.
- Design, develop, test, and troubleshoot custom SailPoint connectors and integrations for provisioning and de-provisioning across enterprise applications and systems.
- Work with application and business teams to map entitlements to applications/systems and correlate identity cubes for accurate access modeling.
- Develop and maintain IAM dashboards, reports, and metrics to monitor identity governance posture and support audit readiness.
- Support internal and external audits of user access and entitlements (e.g., SOX, PCI, FFIEC, SOC, GDPR, HIPAA) and remediate identified risks.
- Provide training and operational guidance to technology and business stakeholders on workforce identity lifecycle best practices.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
- 6+ years of experience in SailPoint IdentityIQ implementation, connector development, module configuration (lifecycle, compliance, audit), and administration.
- 6+ years of experience in identity governance and access certification processes, including entitlement management, nested group remediation, and joiner/mover/leaver lifecycle.
- 5+ years of experience integrating IAM solutions with enterprise directories and provisioning systems (Active Directory, LDAP).
- 5+ years of experience integrating systems via REST APIs, JDBC, and designing/troubleshooting custom connectors.
- 5+ years of experience in scripting and automation for IAM workflows using PowerShell and JavaScript/NetBeans.
- 4+ years of experience with Mainframe, AIX/Unix, and Windows systems administration and user account provisioning.
- 4+ years of equivalent combination of educational background, related experience, and/or military experience.
Experience that would be great to have:
- Experience working in the financial services industry with regulated environments.
- Professional certifications such as CISA, CISM, CISSP, or CCSP.
- Experience with SIEM/log aggregation and reporting tools (e.g., Splunk, ELK) to support IAM monitoring.
- Familiarity with audit frameworks and controls testing for SOX, PCI, SOC, and privacy regulations.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires the use of a computer and audio equipment.
Travel:
- Approximately 0% travel off-site or to other office locations is expected.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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