In this strategic role, you will serve as a Senior SAP Systems Configurator responsible for delivering scalable, sustainable SAP solutions aligned with GM’s clean core strategy. You will lead configuration efforts across SAP S/4HANA and associated solution extensions, ensuring adherence to standard SAP capabilities and minimizing custom development to preserve upgradeability and reduce technical debt.
This position is part of the high-performing OTD (Order to Delivery) & CCA (Customer Care & Aftersales) SAP team, a key contributor to GM’s broader transformation initiative through RISE with SAP. The team plays a pivotal role in modernizing and simplifying GM’s SAP landscape—driving regulatory compliance, enhancing operational efficiency, and enabling process standardization, automation, and AI-powered innovation
What You’ll Do (Responsibilities):
- Lead SAP configuration and solution design for OTD (Order to Cash), RTP (Request to Pay) and related processes, supporting GM’s Aftersales business.
- Parts order management.
- Customer billing and invoicing.
- Warranty claims and settlements.
- Financial postings and cost allocations.
- Supplier collaboration and purchase order management.
- Inbound logistics and goods receipt.
- Inventory control and warehouse movements.
- Outbound logistics and goods issue.
- Return to vendor and RTP workflows.
- Collaborate with business analysts, architects, and developers to ensure alignment with SAP clean core principles and GM’s enterprise architecture standards.
- Collaborate with procurement, logistics, manufacturing, finance teams, business analysts, architects, and developers to gather requirements and implement scalable SAP solutions.
- Lead testing, validation, and deployment of SAP enhancements and new functionalities.
- Support SAP interfaces with logistics providers, payment gateways, and tax engines.
- Provide expert-level troubleshooting and support for SAP SD, FI-CO, MM, WM, and RTP modules (e.g. Ariba).
- Integrate SAP with external systems such as supplier/dealerportals, EDI platforms, and warehouse automation tools.
- Ensure compliance with industry regulations, internal controls, and audit requirements.
- Participate in SAP upgrades, S/4HANA migration, and digital transformation initiatives.
- Apply standard SAP functionality to meet business requirements, avoiding unnecessary customization.
- Mentor junior SAP analysts and early technical talent, fostering a culture of clean core practices and continuous learning.
- Ensure compliance with GM IT standards, security protocols, and industry best practices.
Your Skills & Abilities (Required Qualifications):
- Bachelor's in Software Engineering, Computer Science, Information Technology, or a related field or equivalent experience will be considered in lieu of degree
- 7+ years of hands-on SAP experience, including configuration of SD, FI-CO, RTP, MM, WM, EWM, SRM or Ariba
- Demonstrated commitment to SAP clean core principles, with hands-on experience in modern extensibility approaches
- Proven ability to deliver solutions that are upgrade-safe, cloud-compliant, and aligned with SAP’s best practices for extensibility, while actively reducing reliance on classic customizations
- Strong business process knowledge in Order Management, Pricing, Incentives, Billing, AR, Supply Chain, Logistics, MM, Purchasing, Warehousing and Master Data
- Deep understanding of SAP S/4HANA and solution extensions (e.g. Vistex, MDG)
- Support integration with other SAP modules (e.g., SD, MM, FI, WM) and external systems
- Experience with software testing, automation, and quality assurance practices
- Familiarity with ABAP for debugging and analysis, with a focus on clean core-compatible enhancements
- Commitment to GM’s winning behaviors: Think Customer, Innovate Now, Look Ahead, One Team, Be Bold, It’s On Me, Win with Integrity, Be Inclusive
What Will Give You A Competitive Edge (Preferred Qualifications)
- SAP certification in SD or FI-CO
- Experience with SAP Warranty Management, Vistex, or SAP Automotive Solution Suite
- Familiarity with SAP Fiori, SAP BTP, and cloud-based SAP integrations
- Exposure to Agile methodologies and automotive ERP landscapes
- Experience working with OEMs, Tier 1 suppliers, or aftermarket service providers
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