Overview
ABM Electrical Solutions provides award-winning professional lighting maintenance and electrical service. Innovation and quality set the company apart from typical electrical contractors and allows us to offer the widest array of services for commercial, governmental, health care, industrial, educational and residential customers. Services offered include on-going custom lighting maintenance and electrical preventative programs for commercial customers. This contracted service combines several re-lamping strategies to provide safer, more secure and energy efficient operation while lowering total facilities operations and maintenance costs.
Pay: $30.00-$40.00/Hr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Front Line Team Members (Programa de beneficios de ABM.
Primary Position Description: Directly reports to the Service Manager of ABM Electrical Solutions. The primary objective for this critical role is to support customer relations, field productivity through field service automation, and handle customer communications. This responsibility includes being part of a team ensuring a high level of customer satisfaction (that work requests are handled with care, attention to detail, and that we communicate timely and accurately with our customers so that each experience with our organization is a positive one). Outstanding performance happens through complete and appropriate communication with an eye for detail and process. Essential to success of the position is the use of field service automation tools to ensure that timely detailed information is relayed to Dispatchers and Supervisors. The position will require high level of competence in the use of computers.
SPECIFIC RESPONSIBILITIES:
- Support ABM Mission & Vision
- Support the performance of the branch operations including planned and unplanned maintenance/service call and project/retrofit delivery requirements.
- Support customer satisfaction initiatives and process
- Support successful operations consistent with ABM Electrical Solutions Inc. policies, programs, procedures, systems and guidelines.
- Foster an environment that promotes timely communication and teamwork between Sales and Service
- Support Training & Safety initiatives
- Maintain a clean DMV record
- Maintain California State Certification General Electrician
- Provide monthly interior and exterior lighting maintenance for multiple retail locations
- Technician to be responsible for an established and repetitive route each month
- Daytime, nighttime and weekend hours required based on customer needs
- Provide information and quotes to direct report service manager(s) for additional work needed
- Complete paperwork using proper codes for materials
- Operate a company vehicle following all safety rules
- Use special high reach equipment as needed to complete job
- Work independently in a timely manner
- Working knowledge of small hand tools
- Report to supervisor at office as scheduled
- Able to carry ladders weighting up to 80 pounds, which is the 32-foot, fiberglass, rated “Red”
- Prolonged sitting due to driving, which is at least 15% of daily responsibilities
- Stooping down working at ground level, and reaching above head to repair fixtures
- Climbing in and out of lift equipment in order to work at high reach levels
- Able to lift ballasts weighing up to 25 pounds to install into fixtures
- Pulling wire
- Climbing in and out of bed/back of truck and/or vans
- Able to wear tool belt with tools attached
- Able to hold fixtures and frames and lenses, and drill for fixture installation and removal
- Participating in on-call schedule
- Performing other duties as assigned.
- Strong troubleshooting on electrical systems
- Specific lighting & electrical knowledge and the ability to work independently in the field
- Operating scaffolding and lift equipment
- Experience/skills at being the customer advocate
- Basic computer skills and typing ability
- Planning/organizational skills
- Ability to learn and understand technical terms
- Ability to multitask
- Strong time management skills
- Handle conflict well
- Work well under time pressure
- Status of work progress
- Support customer data, maps, site information
- Area demographic awareness
- Problem solving skills
- Ability to understand standard contractual agreements
- Outstanding written and oral communication skills
MINIMUM QUALIFICATIONS Required
- High School Diploma/GED
- General Journeyman Electrician certification
- Minimum 2-5 years of experience performing lighting maintenance work for retail and commercial
- Clean DVM record
Travel Requirements: 100%
