Company Description
Comerica Incorporated (NYSE: CMA) is a leading financial services company with its headquarters in Dallas, Texas. The company operates through three major divisions: the Business Bank, Retail Bank, and Wealth Management, offering a wide range of financial products and services to businesses, consumers, and high-net-worth clients. With over 8,000 colleagues, Comerica is dedicated to building strong relationships and fostering success for individuals and businesses. The bank has a significant presence in seven of the 10 largest U.S. cities, operating more than 430 banking centers across Texas, Arizona, California, Florida, and Michigan, along with select locations in other states, Canada, and Mexico. Comerica is among the 25 largest banking institutions in the U.S., emphasizing community engagement and client-focused service.
Role Description
This is a full-time, on-site Team Manager role located in Detroit, MI. The Team Manager will oversee the daily operations of a team, ensuring the delivery of exceptional customer service and the achievement of performance goals. Responsibilities include supervising and mentoring team members, monitoring performance metrics, implementing strategies to enhance team efficiency, and resolving escalated issues. The Team Manager will foster a collaborative work environment, ensure adherence to company policies, and support the professional development of their team.
Qualifications
- Strong leadership, team management, and mentoring skills
- Proficiency in performance management, strategic planning, and operational execution
- Excellent communication, problem-solving, and conflict resolution abilities
- Knowledge of financial products, services, and industry best practices
- Proficiency in technology and tools relevant to team operations, including data analysis software
- Bachelor's degree in Business Administration, Finance, or related field preferred
- Previous experience in banking or a leadership role is highly desirable
