About your role:
You will lead product strategy for Data Compass, Fiserv’s platform for delivering data, analytics, and client insights to financial services customers. The team focuses on turning large-scale data capabilities into consumable products that improve client decision-making and operational outcomes. You will define product outcomes, align cross-functional partners, and drive delivery of high-value features.
What you’ll do:
- Define and drive the product roadmap for Data Compass aligned to business goals, client needs, and measurable outcomes.
- Collaborate with engineering, UX, data engineering, sales, and client success to specify user journeys, translate requirements into features, and validate releases.
- Build business cases, pricing and packaging strategies, and go-to-market plans for new data products and integrations.
- Lead market and competitive analysis to identify opportunities, inform prioritization, and shape product differentiation.
- Partner with data governance, security, and legal teams to ensure compliance and safe data use in product design.
- Monitor product performance using KPIs (adoption, usage, NPS/LTR impact, revenue) and iterate based on data and client feedback.
- Coordinate launch readiness across marketing, enablement, and sales; prepare product collateral and technical guidance for external release.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you’ll need to have:
- 8+ years of experience in cloud data platform architecture and operations (Snowflake, Databricks, BigQuery, Amazon Redshift).
- 8+ years of experience in SQL and Python for data analysis, ETL development, and data modeling.
- 8+ years of experience in data security, privacy and compliance frameworks (GDPR, PCI DSS, SOC2) and data governance practices (cataloging, lineage).
- 8+ years of experience with analytics product delivery and experimentation platforms (A/B testing, feature-flagging; e.g., Optimizely, LaunchDarkly).
- 6+ years of experience with BI and visualization tools (Tableau, Power BI, Looker) and analytics reporting implementation.
- 6+ years of experience in Agile product development and using product tools (Jira, Confluence, Aha!, roadmap tooling).
- 6+ years of equivalent combination of educational background, related experience, and/or military experience.
Experience that would be great to have:
- Certified Scrum Product Owner (CSPO) or Pragmatic Institute certification.
- Experience defining pricing and packaging for data/analytics products and running commercial pilots.
- Experience integrating third-party data providers and managing data acquisition/licensing agreements.
- Familiarity with MLOps pipelines and model governance practices.
- Demonstrated stakeholder management with executive leadership and commercial teams.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires the use of a computer and audio equipment.
- This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
- This role requires flexibility to work overtime, including weekends and holidays.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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