Overview
ABM is seeking a full-time working Labor Event Supervisor , that will assume ownership for all contracted services for a
high-profile Fortune 500 Company and will be expected to deliver an exceptional customer service experience. The
Labor Event Manager will perform various duties relative to the set-up and breakdown of events and janitorial work in
the facility.
Job Responsibilities:
- Provide oversight and supervision of all event labor teams including but not limited to:
- Work order management (assigning work orders to team).
- Empower and foster open communication among the team.
- Take part in the interviewing process, onboarding and training new event labor team members.
- Support all arrangements of furniture and event equipment requests for all events including but not limited to:
- training rooms, common spaces, conference rooms, cafe or outside amenities spaces.
- Responsible for oversight and execution of the work order lifecycle via nternal and external KPIs.
- Creating Work orders (as needed)
- Work Order Acknowledgment (Pick up) – team deployment
- Check In/Out
- Picture and Notes
- Close work order
- Verify space capacities in all set styles, of all training rooms and common spaces at each
- local site.
- Ensure event storage is kept clean, palletized, organized/labeled, and all event inventory makes it back to the
- correct storage post event. Inventory process includes and not limited to:
- Signing in/out and log any broken items for inventory tracking and proper placement
- Inspecting equipment for damage after use and checking it against an inventory list.
- Communicating supply needs and equipment removals.
- Primary point of contact for the client event team and building facility management team.
- Primary point of contact to respond to all event related emails, chimes, texts and phone calls in timely manner.
• Attending internal and external weekly team meetings.
• Ensuring excellent levels of customer service.
• Adhering to event safety standards and ensuring that seating arrangements adhere to fire code regulations.
• Perform janitorial tasks as needed with the understanding the Event Labor Team Priorities (Events Set/Strikes, facility management tasks, and Janitorial support).
Requirements:
• Proficient in Microsoft Outlook.
• Experience with Work Order Systems is a plus.
• Diligence and attention to detail.
• Previous managerial position required.
• Excellent written and verbal communication.
• Outstanding organizational skills.
• Ability to lift up to 50 lbs. repeatedly.
• Must be able to take direction, work with minimal supervision, and function cooperatively as part of a team.
• Ability to use cleaning tools and equipment.
• Use a portable vacuum cleaner – backpack style.
• Any and all other duties as assigned
