Join the Workout Team and make a real impact by helping customers facing long-term financial hardship. You’ll collaborate with other Ally departments and work directly with customers to offer solutions—like loan modifications—that can help them keep their vehicles and avoid costly repossessions. By providing these programs, you’ll help prevent financial losses for Ally and reduce customer liability. As a Workout Team Specialist, you’ll navigate a fast-paced, highly regulated environment, carefully assessing eligibility and negotiating new terms to best support our customers. You’ll also coordinate with third parties to manage voluntary vehicle surrenders, ensuring all details are handled efficiently. This is an exciting opportunity to make a difference while developing your expertise in a dynamic, customer-focused team!
Bilingual Spanish required
8AM - 5PM CST work shift
