About your role:
As a Release Manager, you will coordinate, facilitate and manage enterprise-wide release schedules and activities supporting releases (artifacts, readiness check lists, deployment/implementation plans, release install features, run books, build out release calendars).
In addition you will facilitate all release meetings and collaborate with application development teams, project managers, technology leaders, vendors, product partners and stakeholders to ensure successful deployment events (including readiness reviews, technology & business go/no go, root cause analysis).
This roles sits in our Financial Institutions Group.
At Fiserv, we are dedicated to transforming financial services technology to benefit our clients.
What you will do:
- Manage risks and resolve issues that affect release scope, schedule & quality.
- Manage relationships and coordinate work between different teams in various locations and time-zones.
- Measure and monitor progress, providing weekly/monthly Release reporting, to ensure releases are delivered on-time, within budget.
- Support and remediate audit findings.
- Support monthly release installs on weekends and overnight.
Experience you will need to have:
- 7+ years of experience leading and managing large release implementations in information systems
- 7+ years of experience in change management and auditing experience
- Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience.
Experience that would be great to have:
- Experience in the financial services industry.
- Experience in project management
- Understanding of CI/CD pipeline, code branching & merges
- Experience in coaching agile teams and individuals
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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