What does a successful RiskShield Application Support do at Fiserv?
Being part of the RiskShield Application Support team includes responsibilities in three main areas: supporting existing business system applications in daily operations, identifying and documenting complex technical requirements for the applications, and liaising with customers and other departments to identify business requirements and appropriate technical solutions. You will install software patches on Linux servers, work on Linux servers to monitor and analyze the application and create reports and analyze data with SQL. You will act as one of the central contact persons for projects, manage results, and be involved in implementations. Additionally, you will support infrastructure adjustments through downstream reviews. Overall, your expertise in IT development, international communication, and project work will enable our Fiserv team to drive innovation and have a significant impact on our organization.
SALARY: Starts from 2.400 €/m gross, based on previous experience.
START DATE: ASAP
WORK TYPE: Employment codntract only. No B2B.
What you will do:
- Detailed analysis and documentation of business processes within RiskShield.
- Requirements management including coordination and elaboration.
- Support infrastructure adjustments through validations.
- Evaluate requirements in terms of feasibility and implementation duration.
- Participate in on-call service; and coordination with customers nationally and internationally.
- Review and analysis of application software.
- Perform software updates.
What you will need to have:
- A completed university degree in IT or engineering, or equivalent professional experience.
- At least 5 years of professional experience in IT development / project work, preferably in an international environment.
- Fluent in English, both spoken and written (EFR C1).
- Profound knowledge of the Dispute / Fraud process
- Experience with external customers in project work or problem-solving contexts.
- Programming skills, e.g., Java, C and experience with applications / middleware servers like Apache, Tomcat, JBOSS, Hibernate, as well as knowledge in SQL, DB2 preferred.
- Expert knowledge in Linux.
- Extensive hands-on experience in business process analysis/engineering, requirements management, test management, and quality assurance.
What would be great to have:
- Knowledge about the RiskShield application
- German language skills
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