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Operate within cross functional work teams in an environment that supports operations, government customers, and program management.
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A wide variety of daily tasks are to be supported within the following categories:
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Provide CSE support for operations, process, and quality organizational support while providing daily updates for CSE related actions
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Provide support for actions related to manufacturing blueprint review & interpretation for jet engine hardware, problem solving events related to technical data and hardware disposition, and authoring of technical data for jet engine hardware & support equipment
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Support lean manufacturing initiatives that support continuous process improvement, as well as product team technical presentations and cross organization communication, and procedural authoring and updates to improve efficiency
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Support development for proficiency and expertise in Customer Support Engineering (CSE) processes, process authoring, technical dispositions, and SAP EQN System dispositions
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Travel: 10%
Qualifications You Must Have
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Bachelor’s degree in Engineering/Technical discipline, or bachelor’s degree with experience in related aviation/jet engine field, or 5+ years of comparable prior experience with similar hardware working within depot shop environment OR
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In lieu of Bachelor’s degree, 9+ years of experience in related aviation/jet engine field, or with similar hardware working within depot shop environment OR
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Advanced degree with 3 years of experience
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5+ years of total professional work experience.
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The ability to obtain and maintain a U.S. government issued security clearance is required.
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U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer
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Ability to support multiple depot site locations operations in a fast paced, dynamic, and results-based production environment with strong interpersonal, teamwork, communication, organizational, time management skills and the ability to work well with multi-disciplinary groups
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Technical familiarity with engineering blueprints and the ability to read engineering drawings, or previous experience with military jet engine logistics, repairs, maintenance, or A&P Mechanic certification.
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Proficiency in MS Office resources and SAP familiarity and ability to enter and interrogate data
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A working-knowledge of value stream mapping, standard operating procedures, and root-cause analysis, mistake-proofing is desired, as well as strong interpersonal, teamwork, communication, organizational, time management skills and the ability to work well with multi-disciplinary groups is required
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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