About this PositionAt Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Oversee daily shipping operations, including assigning tasks, supervising packers, and ensuring accurate order picking/packing with proper documentation.
- Schedule shipments with carriers, manage back-orders, and purchase necessary shipping resources to meet customer and budget goals.
- Maintain cleanliness, organization, and security of the shipping area; resolve labor shortages and coordinate with other departments for support.
- Handle customer complaints related to mis-shipped orders, communicate with internal teams and customers to resolve issues promptly.
- Update procedures and training to maintain ISO 9001 certification and ensure compliance with company standards.