What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an MST Assistant Store Manager, this means:
Anticipating project workload, pricing, general bay service needs, and Live Nursery service and watering requirements, and redirecting efforts and schedules to ensure proper coverage when and where needed.
Ensuring space and product location accuracy through strong execution of resets, service, and SIMS processes while partnering with the SSC as needed to coordinate planogram assignments.
Driving weekly ad set execution and ensuring promo space readiness to support company promotional initiatives.
Ensuring daily execution of price changes, promotional signage, and resolution of price mismatches to protect pricing integrity.
Conducting safety walks, monitoring the use of store power equipment, and coaching associates on safe work practices.
The MST Assistant Store Manager leads a team of MST associates who work together executing merchandising service, resets, and general bay service to ensure our customers shop in a clean, safe, well-stocked store. The MST Assistant Store Manager is accountable for quality reset execution, pricing integrity, and operational efficiencies while maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the MST Assistant Store Manager is expected to provide full leadership over the store.
The MST Assistant Store Manager collaborates with peers on the store leadership team, as well as the District Manager and Area support staff, to assess customer needs and develop the best methods for achieving service, sales, and operational objectives. Furthermore, this individual may be asked to rotate through Merchandising, Specialty, and Operations assignments for cross-training and development.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
Requires morning, afternoon and evening availability any day of the week.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
2 years of experience leading associates in a retail environment.
3 years of experience working in a fast-paced, cross-functional work environment.
1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
1 Year Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)
Experience using Microsoft Office Suite.
Preferred Qualifications
Bachelor's degree related
5 years of experience leading service associates in a retail or consumer service industry (Merchandising ASM)
5 Years Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)
5 Years Experience leading support/operations associates in a retail or consumer service industry (Operations ASM)
3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
Experience working in the home improvement retail sector.
Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.).
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
