Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.
This is a hybrid role at our Miami office located at 5201 Waterford District Dr. Miami, FL and will requires 2 days/week onsite in the office.
Job Summary
Opportunity to support a communications team responsible for driving earned media attention and proactive storytelling across the Americas region. This role serves as a critical operational support function, enabling the broader team to focus on high-level strategy and media engagement while you take ownership of key executional tasks. You will play an integral part in managing media monitoring, content coordination, database management, and project execution for hotel openings and communications initiatives. This position offers hands-on experience in a fast-paced communications environment where attention to detail, cross-functional collaboration, and bilingual capabilities are essential to success.
Responsibilities
- Monitor media coverage daily, add clips to tracking systems, and flag Google Alerts with potential reputational impact to the team
- Maintain and update coverage databases in Airtable with all placements secured by agency partners
- Prepare and maintain monthly Americas media release recaps
- Assist in drafting, updating, and editing communications templates, documents, spreadsheets, and presentations
- Organize and manage image libraries on Dropbox, including renaming, identifying, and removing outdated images
- Maintain and update media contact lists, flagging new contacts as needed
- Support coordination of regional stories, reactive media opportunities, and proactive pitches through information gathering, photo gathering, and content updates
- Assist with editing and reviewing hotel-level press releases as needed
- Conduct content research and media trend research to support communications initiatives
- Manage timelines and activities related to pre-opening and opening of priority franchise and managed hotels
- Assist with maintaining opening template documents and reviewing press materials tied to hotel openings
- Act as a liaison across internal teams and external partners to ensure alignment and timely execution of projects
- Join team calls and meetings as needed and provide follow-up recaps
- Translate communications materials between English and Spanish as required
Skills
- Fully bilingual in English and Spanish with strong written and verbal communication abilities
- Strong attention to detail and organizational skills
- Ability to multitask and manage multiple projects simultaneously with different stakeholders
- Proficiency with project management tools and database systems
- Excellent collaboration skills and ability to work effectively across teams
- Ability to work in a fast-paced environment within a large organization
- Strong proofreading and editing capabilities
- Research skills for content and media trend analysis
- Availability to work East Coast time zone hours
Qualifications
- Bachelor's degree in communications, public relations, or a related field preferred
- Work experience in communications or project management
- Fluency in Portuguese preferred
- Hospitality industry experience preferred
- Understanding of communications and media dynamics preferred
Excellent opportunity for someone early in their communications career to gain valuable experience supporting strategic media initiatives across a diverse and dynamic market. You will work alongside experienced communications professionals, develop your skills in media relations and content management, and contribute to high-impact projects that reinforce organizational growth, innovation, and culture throughout the Americas region.
