JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
Drive comprehensive relocation excellence as a Senior Relocation Project Manager with JLL, where you'll lead complex move projects from conception through completion while ensuring exceptional customer satisfaction and strategic cost management. You'll develop project scopes, schedules, and budgets that meet financial objectives while serving as the primary client contact for all relocation activities across corporate real estate environments. This role positions you as a strategic change agent who reviews processes, implements best practices, and drives business growth through enhanced client relationships and service delivery excellence. Your leadership will directly contribute to JLL's market position while you manage cross-functional teams, develop talent, and deliver innovative solutions that exceed client expectations within dynamic, high-stakes project environments where your expertise shapes workplace transformation outcomes.
What your day-to-day will look like:
- Manage all relocation activities incorporating best practices, ensure compliance with documented processes and JLL policies, maintain operations manuals, and serve as single point of contact providing regular scope, schedule, and budget updates to clients
- Develop and implement relocation project plans through collaboration with facility managers, project managers, and construction teams while procuring move labor through RFP processes and managing supporting suppliers including technology, telephony, and furniture vendors
- Meet financial objectives by forecasting requirements, preparing annual budgets, analyzing variances, and initiating corrective actions while performing CAFM system data input and delivering project-specific reporting and BI surveys
- Facilitate project meetings with internal staff and stakeholders, participate in client planning meetings, coordinate schedules and budgets with service providers, and provide on-site presence for move orientations and issue resolution
- Enhance team revenues through client relationship maintenance and expansion, function as subject matter expert for specific services, participate in RFP responses and proposal pricing, and represent JLL at industry networking events
- Develop and implement detailed communication plans, exhibit strong verbal communication across all organizational levels, meet client expectations while maintaining scope and budget, and identify critical issues requiring resolution
- Provide career guidance and development for employees including mentoring and career pathing, deliver excellent onboarding and training, participate in performance management programs, and conduct screening, interviews, and hiring practices
Required Qualifications:
- College degree strongly preferred in Accounting, Business, Architecture, Engineering, Interior Design, or Construction Management with 4-6 years of facility, project, or construction-related experience in Corporate Real Estate environments
- Minimum 2 years as Relocation Manager or related experience with proven track record managing complex move projects and delivering exceptional client satisfaction
- Proficiency in range of information technology tools and platforms including CAFM systems, project management software, and business intelligence reporting tools
- Strong analytical, organizational, and presentation skills with ability to forecast requirements, analyze variances, and develop comprehensive project plans and budgets
- Excellent written and verbal communication skills with ability to facilitate meetings, present to executive audiences, and maintain clear stakeholder communication throughout project lifecycles
- Proven ability to manage cross-functional teams, provide career development guidance, and create environments of teamwork, cooperation, and performance excellence
- Experience as change agent reviewing processes, policies, and practices while initiating beneficial changes and implementing best practices across complex organizational environments
Preferred Qualifications:
- Background in team management, talent development, and performance coaching with experience conducting hiring practices and building high-performing project teams
- Experience in client relationship management, proposal development, and revenue growth with understanding of RFP/RFQ processes and contract terminology
- Deep knowledge of corporate real estate operations, workplace transformation initiatives, and facility management best practices with understanding of emerging industry trends
- Advanced financial management experience including budget development, cost analysis, and pricing strategies with ability to manage P&L responsibilities for project portfolios
- Experience with advanced CAFM systems, business intelligence platforms, and emerging workplace technologies that enhance service delivery and operational efficiency
- Relevant certifications in project management (PMP), facility management (FMP), or related disciplines demonstrating commitment to professional excellence and industry standard
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
Estimated compensation for this position:
105,000.00 – 129,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
