Description:The Digital Adoption Engineer is a technically‑savvy, low‑code specialist who designs, builds, tests, and releases high‑impact WalkMe solutions that guide end‑users through core business processes. Working inside the newly‑established Center of Excellence (COE), you will:
Translate functional requirements into reusable WalkMe flows, SmartTips, Checklists, and other DAP components.
Apply UI/UX, accessibility, and data‑driven best practices to ensure intuitive, inclusive experiences.
Own the end‑to‑end lifecycle—from design through release, monitoring, and continuous improvement—while collaborating with product owners, UX designers, change‑management leads, and IT partners.
The role blends software‑engineering discipline (API usage, custom widgets, version control) with digital‑adoption expertise to accelerate user productivity and measurable business outcomes.
Basic Qualifications:• Build WalkMe flows, SmartTips, Launchers, and interactive checklists that align with business
• Leverage variables, triggers, and WalkMe APIs for dynamic, context‑aware guidance.
• Create reusable pattern libraries and component standards.
• Write and execute unit‑test scripts; coordinate UAT with business stakeholders.
• Document test cases and results in JIRA; maintain a knowledge base in Confluence.
• Package and version releases according to COE governance (CAB) procedures.
• Schedule pilot rollouts, coordinate with IT for SSO/credential provisioning, and monitor go‑live health.
• Monitor production flows via WalkMe Insights (error‑rate, abandonment, completion time).
• Triage and resolve support tickets within SLA; log corrective actions in JIRA.
• Conduct periodic optimization sprints based on analytics and user feedback.
• Contribute to the COE “Build Library” – document patterns, best‑practice guides, and reusable assets.
• Participate in COE governance meetings, quarterly metrics reviews, and change‑advisory board sessions.
• Partner with product owners, business analysts, UX designers, and change‑management leads throughout the delivery lifecycle.
• Provide informal walkthroughs and coaching to other builders or business users on WalkMe.
• Stay current on WalkMe product releases, emerging DAP capabilities, and industry trends.
• Pilot advanced features (AI‑driven suggestions, multi‑step smart tips) and recommend adoption where value‑adding.
• Develop custom widgets using HTML/CSS/JavaScript when native WalkMe features are insufficient.
• Integrate WalkMe with third‑party systems via REST APIs or webhooks.
Required Skills
• Web Development/Software Engineering experience.
• Strong understanding of SaaS integrations (REST, SSO, URL parameters).
• Familiarity with JIRA & Confluence for issue tracking and documentation.
• Basic HTML/CSS/JavaScript for optional custom widgets (preferred).
• Ability to interpret adoption metrics (completion rates, error rates, time‑to‑task) and translate them into actionable improvement tickets.
• Excellent written and verbal communication – can explain technical concepts to non‑technical stakeholders.
• Detail‑oriented with a bias for delivering quality on schedule.
• Collaborative mindset; comfortable working in cross‑functional, fast‑changing environments.
Preferred Skills:
• Experience with any type of DAP (i.e. WalkMe, Apty, Userpilot, WhatFix, etc)
• Participation in Scrum ceremonies (stand‑ups, sprint planning, retrospectives).
• Ability to create dashboards in Power BI, Tableau, or Looker using WalkMe data sources.
• WalkMe Certified Digital Adoption Specialist (Level 1 or higher) or comparable DAP certification.
Clearance Level: None
Other Important Information You Should KnowExpression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $107,300 - $185,840. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $93,200 - $164,450. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on
Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: No
Career Area: Information Technology
Type: Full-Time
Shift: First
