I.T. Systems Applications Administrator
Encompass Community Supports, formerly known as Rappahannock Rapidan Community Services (RRCS) is hiring an IT Systems Applications Administrator.
Encompass Community Supports is a Virginia State community services organization that improves the quality of life in Culpeper, Fauquier, Madison, Orange, and Rappahannock Counties by providing comprehensive mental health, substance use, developmental disability, housing, children’s, and aging services. As an organization of almost 400 employees and more than 80 programs, we lead with integrity and excellence and embrace collaboration, accountability, and innovation to respond to the ever-changing needs of our community.
Our non-profit organization qualifies for the Public Service Loan Forgiveness (PSLF) program, allowing eligible employees to potentially receive student loan forgiveness.
National Health Service Corps Loan Repayment (NHSC) – We are an approved NHSC workplace. When employed with ECS, you may qualify to receive loan repayment.
Our benefits are highly competitive and include:
- Low employee cost Medical, Dental and Vision Insurances
- 13 paid holidays annually
- 17 PTO days
- Enrollment in VA State pension and retirement plan
- Employee training and educational opportunities
- Paid Life Insurance
- Health Savings Plan
- Flexible Savings Plan
- Employee Assistance Program
At Encompass Community Supports, our full-time employees work 37.5 hours weekly.
Our IT Systems Application Administrator: Configures, implements, documents, tests, maintains, and supports all Agency line-of-business applications. Develops reports using BI Tools. Supports the EHR as a part of the EHR Core Leadership Team. Work is performed under regular supervision.
ESSENTIAL FUNCTIONS:
- Configures, implements, tests, and maintains various line-of-business (LOB) platforms for the Agency.
- Responsible for application administration for the Agency’s Electronic Health Record (EHR) platform.
- Responsible for application administration for the Agency’s Enterprise Resource Planning (ERP) platform, which includes human resources (HRIS) and financial (FMS) components.
- Guides the direction of the Agency's line of business platforms in conjunction with platform stakeholders and the IT Director.
- Produces reports for various Agency line-of-business applications using BI tools both internal and external to those platforms.
- Provides technical support to Agency users, investigating and researching issues encountered while using Agency LOB platforms.
- Interfaces with software vendors to solve problems and implement changes and upgrades.
- Provides training to Agency staff on LOB platforms.
- Creates instructional/informational documentation for Agency LOB platforms.
- Assists the IT Director with written policies and procedures relating to LOB platforms.
- Performs other related duties as required.
KNOWLEDGE, SKILLS AND ABILITIES:
- Applications administration expertise, strong database structural knowledge and management skills, ability to construct complex database queries. Convey information, ideas, and instructions to staff that vary in knowledge and understanding of IT principles through the effective oral and written presentation. Possess interviewing skills to ask questions of users in ways that enhance the clarity, quality, and reliability of the information being collected.
COMPETENICES:
- Customer Focus; Analysis & Reasoning; Creative & Innovative Thinking; Decision Making & Judgement; Initiative; Multi-tasking; Oral & Written Communication; Problem Solving; Reliability; Teamwork; Managing Projects; Research.
EDUCATION AND EXPERIENCE:
- At least two years of experience in administrating line-of-business applications for a company.
PHYSICAL REQUIREMENTS:
- This work requires light physical effort working almost exclusively with lightweight materials (up to 25 pounds).
SPECIAL REQUIREMENTS:
- Attends training and maintains certifications as required by the Agency and regulatory guidelines.
- Valid Virginia Driver’s License
- Employment with Encompass Community Supports is contingent upon the successful completion of our background check process (criminal, DMV, education, drug screening, reference check, DSS, OIG and SAM).
Encompass Community Supports is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $70,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
