JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
This position provides comprehensive support for facilities management operations with responsibility for people management including vendor oversight, client/stakeholder relations, financial and commercial management, and site operations management. You will assist the Post Facilities Manager in delivering excellent customer service while managing multiple vendors to deliver soft services on time and within budget. This role contributes to JLL's business objectives by ensuring service delivery meets contractual obligations and client expectations while maintaining Key Performance Indicators and Service Level Agreement targets through effective team leadership and operational excellence.
What your day-to-day will look like:
- Provide coaching and direction to team while driving staff morale and fostering teamwork environment as backup for Post Facilities Manager
- Manage multiple vendors for soft services delivery while assisting JLL Procurement Team in vendor procurement processes • Build and develop effective relationships with Posts' key stakeholders demonstrating comfort working across all levels
- Monitor financial processes to ensure account payable procedures are followed while assessing contracts for best value delivery
- Implement industry best practice operations while ensuring all building procedures and Critical Environment requirements are met • Oversee site cleanliness and provide direction to cleaning staff while organizing specialty cleaning as required
- Implement JLL Operational Risk Management program and support disaster recovery and business continuity plans.
Required Qualifications:
- Experience in facilities management with demonstrated ability to manage teams and provide coaching and direction
- Strong vendor management skills with ability to manage multiple hard and soft service providers
- Financial management experience including monitoring budgets and account payable procedures
- Excellent customer service skills with ability to build relationships across all organizational levels
- Knowledge of health and safety guidelines, policies, and procedures with ability to review contractor Safe Work Method Statements
- Experience with work order management systems and KPI achievement
- Availability for 24/7 emergency call support and site attendance as required.
Preferred Qualifications:
- Experience in leased residential property management and stakeholder relationship building
- Background in Critical Environment Management (CEM) requirements and compliance
- Understanding of procurement processes and contract management best practices
- Knowledge of JLL Operational Risk Management programs and business continuity planning
- Experience with incident reporting procedures and escalation processes
- Familiarity with Commonwealth procurement rules and JLL procurement practices.
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Location:
On-site –Pune, MH
Scheduled Weekly Hours:
40
Job Tags:
GREF
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
